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Coyote Intergalactic - Spa Whirlpool Manual

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Warranty
Spa Shell ~ 7 years
Coyote spas® warrants the spa shell to the customer against water loss due to structural failure for a period of seven years.
Equipment & Plumbing ~ 3 year parts and 1 year labour
Coyote spas® warrants the spa’s electrical equipment components ~ specifically the pump(s) *(please refer to detailed pump warranty
below), factory installed ozone system, heater (including the Tru-Guard™ Heater) and control system against malfunctions due to defects in
materials and workmanship for a period of three years to the original purchaser from the original date of delivery. Includes parts necessary
to repair. Labour is included for a period of one year.
Other Components ~ 3 years
Coyote spas® warrants the fuses, lights, filter covers, jet inserts, o-rings, topside control overlays, cabinet material, filter baskets and weir
assemblies, diverter handles and caps, air control handles and caps, plastic cover clips, chrome trim and all other unmentioned compo-
nents to be free of defects in workmanship and materials for a period of three years to the original purchaser from the original date of deliv-
ery. Includes only parts necessary to repair.
Shell Surface ~ 3 years
Coyote spas® warrants the interior surface to the customer against water loss due to material failure including cracks, blisters, peeling and
delaminating for a period of three years to the original purchaser from the original date of delivery. Includes parts and labour necessary to
repair.
Arroyo, Otero Series Cover ~ 1 year
Coyote spas® warrants the standard Coyote cover against malfunctions due to defects in materials and workmanship for one year to the
original owner from the original date of delivery. Includes parts necessary to repair.
Terrace Series Cover ~ 3 years
Coyote spas® warrants the VACSEALTM cover against malfunctions due to defects in materials and workmanship for three years to the
original owner from the original date of delivery. Includes parts necessary to repair.
Stereo & TV ~ 1 year
Coyote spas® warrants factory installed entertainment systems against malfunctions due to defects in materials and workmanship for one
year to the original owner from the original date of delivery. Includes parts and labour necessary to repair.
Coyote spas® extends this limited warranty solely to the original purchaser of any Coyote self-contained spa, installed by an approved
Coyote Spas Dealer, for three years of delivery date or four years from the manufacturer’s ship date, whichever comes first. For the purpose
of this document “customer” shall mean the original purchaser of the spa.
PERFORMANCE
To obtain service in the event of a defect or malfunction covered by this Limited Warranty, notify your Coyote Spa dealer as soon as possible
and use all reasonable means to protect the spa from further damage. Upon proof of purchase, Coyote spas®’ agent or its designated
service representative will correct the defect subject to the terms and conditions continued in this Limited Warranty. *Please note that union
connection leaks are considered to be user serviceable and are expressly excluded from the Limited Warranty. Damage resulting from union
connection leaks is expressly excluded from the Limited Warranty. There will be no charge for on site labor to the customer for a period of
one year from the date of original delivery or two years from the manufacturer’s ship date, whichever comes first. This will apply specifi-
cally to equipment, plumbing, shell surfaces or shell structure against malfunctions due to defect in the material and workmanship and
within the Limited Warranty. Any costs associated with service and/or travels outside of the designated service area are the responsibility
of the customer. If Coyote spas® determines that repair of the covered defect is not feasible; we reserve the right to instead provide a
replacement spa equal in value to the original purchase price as of the defective spa. Spa replacement is done only at the discretion of
Coyote spas®. Reasonable costs for the removal of the defective spa, and delivery and installation will be the responsibility of the spa
owner. Freight will be paid to the nearest Coyote spas® distribution center. Cover seam damage is considered normal wear and rear when
used with a cover lifting device.
CONDITIONS OF WARRANTIES
All warranties provided hereunder extend only to the original purchaser of the spa if purchased and originally installed within the boundar-
ies of the country where It was originally purchased. All warranties hereunder terminate upon transfer of ownership of a spa from the
original consumer purchaser. Your limited warranty does not include repair travel mileage or for shipping cost assessed by your Factory
Authorized Dealer or service agents. All events covered by this Limited Warranty hereunder must be repaired by a Factory Authorized
Dealer of Coyote spas®. The warranties will not include any costs of repair incurred by a non-factory authorized agent. To obtain service,
the customer must contact the Factory Authorized Dealer in his area. In the event that a spa or component thereof must be returned to
Coyote spas® distribution center, all freight costs are the responsibility of the spa customer. After 30 days from delivery, a deductible or
“excess“ fee will be applied to all warranty costs. This fee will be a maximum of $75 CAD or equivalent local currency, and may be applied
to the parts or labour component costs associated with each separate job covered by the warranty. Charges not covered by the warranty or
after the warranty period expires are not affected by this condition. To obtain this Limited Warranty hereunder the spa must be purchased
by a Factory Authorized Dealer of Coyote spas®.
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