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Service and repair information
In the event of problems or repairs that you cannot
solve or perform yourself, our customer service will
be happy to help.
Check the customer services directory for a service
facility in your area.
Caution: Calling the customer service because of an
operator error can be very costly!
E Number and FD Number You can find this information on the appliance’s
nameplate. The nameplate is located on the
appliance, behind the oven door on the left bottom
edge of the oven.
In the event of a customer service request, please
have the following information handy:
E-Number FD
Replacing the oven light Caution: Unplug the appliance or remove the
fuse by actuating the miniature circuit-breaker or
by unscrewing the fuses in the fuse box in your
house.
1. To prevent damage, place a dish towel into the
cold oven.
2. Remove the glass covering. For this, using a knife
or similar device, grip between the glass and the
fixture frame
3. Replace the lamp.
–Type: incandescent bulb E 14, 220-240 Volt,
40 Watt, heat-resistant to 300 °C.
–You may obtain this bulb from your customer
services or from your appliance dealer.
Replacing the oven door
seal Remove the defective oven door seal by simply
unhooking it.
You can obtain the new oven door seal from
customer services.