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51 MEDEA – MEDEA LUX
7 TROUBLESHOOTING
7.1 Alarm management
Alarms are indicated by an acoustic signal (if activated) and a message on the control panel.
In case of an alarm the shutdown procedure is automatically activated. Cancel the signalling by pressing button P4
and wait until the stove reaches OFF status. Eliminate the cause and restart the stove according to the normal
procedure described in this manual.
Listed below are the alarms that can appear on the control panel, with the causes and cures:
ALARMS
-
MESSAGES
Signalling
Fault
Possible causes
Cures
AL 1
POWER
FAILURE
Occurs in case of a power
failure during the operation
phase
Electrical system power failure
in the stove installation room
- Turn the stove OFF by
pressing button P4 and repeat
the lighting procedure
- Other reinstatement
operations must be carried
out by a service centre
AL 2
FUME
PROBE
Occurs in case of a fume
temperature detection probe
fault
- Probe fault
- The probe is disconnected
from the board
Reinstatement operations
must be carried out by a
service centre
AL 3
HOT FUMES
Occurs if the probe detects a
high fume temperature
- Overheating due to use of
the stove for too long
- The tangential fan is faulty or
not powered
- Excessive pellet load
- Wait for the stove to cool and
repeat the lighting procedure
- Other reinstatement
operations must be carried out
by a service centre
AL 4
FAN FAIL
Occurs when the fume
exhaust fan is faulty
- The fume fan is blocked
- The speed control sensor is
faulty
- No power to the fume fan
Reinstatement operations
must be carried out by a
service centre
AL 5
NO IGNITION
Pellets do not ignite in the
lighting phase
- The pellet hopper is empty.
- The heater is faulty, dirty or
incorrectly positioned.
- Incorrect pellet load setting.
- Check the presence of
pellets in the hopper.
- Repeat the lighting
procedure
- Other reinstatement
operations must be carried
out by a service centre
AL 6
NO PELLETS
The flame goes out during the
operation phases
- The pellet hopper is empty
- The pellet feed gearmotor is
faulty or not powered
- Check the presence of
pellets in the hopper
- Repeat the lighting
procedure
- Other reinstatement
operations must be carried
out by a service centre
AL 7
THERMAL
SAF
Occurs in case of intervention
of the auger duct temperature
safety thermostat.
- Overheating due to use of
the stove for too long
- Brazier clogged with
excessive accumulated ash
Reset the safety thermostat by
pressing the reset button and
repeat the lighting procedure
AL 8
NO NEG
PRESS
In the work phase the stove
detects a pressure lower than
the vacuum switch threshold
setting
- The combustion chamber is
dirty
- The fume duct is blocked
- The fire door is not closed
- The overpressure valves are
open-jammed
- The vacuum switch is faulty
- Check the cleanness of the
fume duct and the combustion
chamber, hermetic closure of
the door and the overpressure
valve. Then repeat the lighting
procedure
- Other reinstatement
operations must be carried out
by a service centre
51


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