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41 EN
Problem Possible cause/solution
The device stops,
but is still on.
Check whether the wheels or brushes are
obstructed.
Is the nozzle plugged, the dust bin full or are the
lters dirty?
The device turns
around in circles.
Is one of the wheels obstructed?
The device
constantly travels
back to the
charging station or
changes direction.
Are the infrared sensor and the sensor at the front
or the sensors on the bottom of the device dirty?
Clean them.
Is one of the guard strips at the front of the device
stuck? Loosen it by hand.
The device is
unable to locate the
charging station.
Are the sensors on the charging station obstructed
or dirty? Is there any furniture or other obstacles in
front of the charging station? There must be at least
1.5 to 2 m of free space in front of the charging
station so that the signal can reach the device.
Make sure that the charging station is connected to
the mains supply.
Is the room so large that the signal is no longer able
to reach the device? If this is the case, you must
place the device on the charging station yourself.
The device does
not leave the
charging station at
the preset time.
Did an interruption of the power supply to the
charging station cause the settings to be deleted?
Check the settings on the charging station.
Device alarm
If an error occurs while cleaning, a signal will sound and the device will stop.
Use the button to switch the device to standby mode and resolve the error.
Display Description of the error Cause/solution
ERR1 The left wheel is stuck/obstructed.
Remove the obstruction.
ERR2 The right wheel is stuck/
obstructed.
ERR3 The roller brush is obstructed.
ERR4 The left wheel is no longer
touching the oor.
Lift the device up and set it
down somewhere else on the
oor. If necessary, remove the
obstruction.
ERR5 The right wheel is no longer
touching the oor.
06025_DE-GB-FR-NL_A5_V5.indb 4106025_DE-GB-FR-NL_A5_V5.indb 41 24.04.2015 10:12:2624.04.2015 10:12:26
41


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