Manual Citizen CL-S6621 (page 56 of 69) (English)

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Appendixes

Installing the Media (p.23)

Setting method (p.28)

Menu Setting Table (p.38)

Cleaning (p.54)

Setting the Ribbon (p.28)

Media Thickness Adjustment

(p.50)

Media Width Adjustment (p.51)

Installing the Media (p.23)

Setting method (p.28)

Cleaning (p.54)

LED Functions (p.21)

Menu Setting Table (p.38)

Troubleshooting

Indication Check Corrective action

The printer is

not printing

neatly.

1) Are the media and the

ribbon correctly set?

1) Correctly set the media and

the ribbon.

2) Is the printing density

too high or too low?

2) Set the appropriate printing

density using the menu or

control software.

3) Is the platen dirty?

Is it deformed?

3) If it is dirty, clean it with ethyl

alcohol. If it is deformed,

replace it.

Note: Consult with the dealer that

supplied the printer concerning

the replacement.

4) Is the thermal

printhead dirty?

Is a label stuck to the

head.

4) If it is dirty, remove the dirt

with the attached head cleaner.

If a label is stuck to the head,

remove it.

Note: Do not use a metal object to

remove a label stuck to the inside

of the printer. (This may damage

the thermal printhead.) If adhesive

label material is stuck to the print

head, remove it with a soft cloth

soaked in ethyl alcohol.

5) Is the recommended

ribbon or a ribbon of

the same type used?

5) Use the recommended ribbon

or a ribbon of the same type.

6) Is the thermal

printhead in the

correct position for the

media that is used?

6) Adjust the oset of the thermal

printhead with the media

thickness adjustment dial.

7) Is the printer’s head

pressure balance

correct for the width of

the media that is used?

7) Adjust the thermal printhead

pressure with the media width

adjustment dial.

The printing

position

changes.

1) Are the media and the

ribbon correctly set?

1) Correctly set the media and

the ribbon.

2) Is the platen dirty?

Is it deformed?

2) If it is dirty, clean it with ethyl

alcohol. If it is deformed,

replace it.

Note: Consult with the dealer that

supplied the printer concerning

the replacement.

3) Are the data contents

and the command

signals from the host

appropriate?

3) If an error message is

displayed, check the content

of the software and the

communication status set by

the host computer.

4) Are the menu values

set appropriately?

4) Set the correct menu values

using the operating panel or

the host computer.

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Citizen CL-S6621 Manual

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