556039
55
Zoom out
Zoom in
Previous page
1/69
Next page
55
Appendixes
Appendixes
Connection to Power (p.17)
Cleaning (p.54)
Troubleshooting
This section explains corrective actions taken when the printer
malfunctions or when an error message is displayed.
Items to check when a malfunction occurs
When the printer malfunctions during operation, take corrective action
with reference to the following table. If the corrective action does not
solve the problem, consult with the service personnel at the dealer where
you purchased the printer.
Indication Check Corrective action
The LED do not
light up when
printer power
is connected.
1) Is the plug of the
power cord correctly
inserted into the
electric outlet?
1) Insert the plug of the power
cord correctly in the electric
outlet.
2) Is the connector of the
power cord correctly
inserted into the power
inlet of the printer?
2) Insert the connector of the
power cord correctly into the
power inlet of the printer.
3) Is the power cord
damaged?
3) Replace the power cord.
Consult with the dealer where
the printer was purchased to
make sure you obtain a cord
made especially for the printer.
Note: Do not use any power cord
except one made especially for
the printer.
4) Is power supplied to
the electric outlet the
printer is connected
to?
4) Check to make sure power
is supplied to the outlet. If
there are any problems, make
sure power is supplied to the
building. Or nd out if a power
failure has occurred.
5) Is the main fuse in the
building’s fuse box
burnt out?
5) If necessary, replace the main
fuse in the building’s fuse box,
and reset the main breaker.
Ask a qualied serviceman to
carry out the replacement.
Paper is
feeding, but
nothing is
printed.
1) Is the thermal
printhead dirty?
Is a label stuck to the
head?
1) If it is dirty, remove the dirt
with the attached head cleaner.
If a label is stuck to the thermal
printhead remove it.
Note: Do not use a metal object to
remove a label stuck to the inside
of the printer. (This may damage
the thermal printhead.) If adhesive
label material is stuck to the
thermal printhead, remove it with
a soft cloth soaked in ethyl alcohol.
2) Is the recommended
ribbon or a ribbon of
the same type used?
2) Use the recommended ribbon
or a ribbon of the same type.
Setting the Ribbon (p.28)
55


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Citizen CL-S6621 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Citizen CL-S6621 in the language / languages: English as an attachment in your email.

The manual is 6,44 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info