65656
103
Zoom out
Zoom in
Previous page
1/122
Next page
10-7
Cisco IP Phone 7960G and 7940G User Guide
OL-4637-01
Chapter 10 Troubleshooting Your Phone
Diagnosing Problems
Using the Quality Reporting Tool
Your administrator might temporarily configure your Cisco IP Phone with the
Quality Reporting Tool to troubleshoot problems with your phone calls. With the
Quality Reporting Tool, you can use the QRT softkey to submit information about
problem phone calls to your system administrator.
Depending on how your system administrator configured the Quality Reporting
Tool for your phone, you can use the QRT softkey in one of two ways:
To quickly report an audio problem with a current call, press the QRT
softkey.
Your phone will display: Audio quality data will be collected and logged.
After you press the QRT softkey, you might be presented with a list of phone
menu options to provide more details about the problem. Follow the
instructions on the phone to submit the quality report information.
Your phone will display: Your feedback has been logged.
In either scenario, press the Exit softkey to return to the previous screen.
The system routes the data or information you submitted to your system
administrator to troubleshoot problems with your phone calls.
103


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Cisco 7960G at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Cisco 7960G in the language / languages: English as an attachment in your email.

The manual is 4,44 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info