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2.3 Error codes and troubleshooting
The treadmill was designed and produced in order to guarantee reliable and easy
handling. If, however, there are any problems, these steps will help you nd the cause.
You can also try to turn it on and o. If the problem still cannot be solved, please
contact your contract partner and ask for technical customer service.
Problem: The scan lighting is weak and no other lights are on.
Solution: The equipment is in power saving mode. Hold the START button for two
seconds.
Problem: The console jumps or nothing turns on.
Solution: Check if the treadmill is correctly connected. Turn the power on and o. Make
sure that the safety key is correctly inserted. Check all cable harness connections for
correct connection. If the problem still exists, contact your contract partner.
Problem: The belt from the treadmill does not stay in the middle when the equipment
is being used.
Solution: Check rst if the treadmill stands on a levelled oor. Then have a look at the
instructions for tensioning and aligning the belt.
Problem: The treadmill motor seems to be overloaded or E1 is displayed after a few
minutes.
Solution: The silicone which was used for lubricating and which was given on the deck
and the belt, is worn and the belt needs to be lubricated with silicone spray.
Problem: The band slips while using.
Solution: The belt may needs to be tensed after a certain time of use. Have a look at
the instructions for belt tensioning and aligning.
Problem: The heart rate is irregular or is not detected at all.
Solution: Check whether your hands are wet (Aloe Vera helps). Check if all plugs at
the back of the console are correctly connected and no cables are damaged. When
you wear a chest strap, make sure that the batteries are loaded and electrodes are
moistened and that the chest strap is worn correctly.
Problem: Silicone sign lights up on the display.
Solution: Lubricate the belt with 100% pure silicone. Then simultaneously hold the
Speed DOWN button and the incline button until the light goes o.
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