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Check 3: Is the sender's original document or scanning area of the sender's fax
machine dirty?
The image quality of the fax is mainly determined by the sender's fax machine. Contact the sender and
ask the sender to check whether the scanning area of the fax machine is dirty.
Check 4: Is ECM transmission/reception enabled although the line/connection is poor,
or is the sender's fax machine compatible with ECM?
Select ON for ECM RX in Adv. communication settings in Advanced FAX settings under FAX
settings.
Advanced FAX settings
Contact the sender and ask the sender to check whether the machine is set to enable ECM
transmission.
If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received
without automatic error correction.
Reduce the reception start speed on RX start speed in Adv. communication settings in
Advanced FAX settings under FAX settings.
Advanced FAX settings
Check 5: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Cannot Receive a Color Fax
Check: Is ECM RX set to OFF?
If OFF is select for ECM RX in Adv. communication settings in Advanced FAX settings under FAX
settings, the machine cannot receive color faxes. The machine will disconnect the telephone line or
receive color faxes in black & white according to the setting of the sender's fax machine.
Set ECM RX to ON.
Advanced FAX settings
Errors Often Occur When You Receive a Fax
Check 1: Check the telephone line condition or the connection.
If the telephone line or connection is poor, reducing the reception start speed may correct the error.
Reduce the reception start speed on RX start speed in Adv. communication settings in Advanced
FAX settings under FAX settings.
Advanced FAX settings
Check 2: Is the sender's fax machine operating normally?
Contact the sender and ask the sender to check whether the fax machine is operating normally.
25


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Others manual(s) of Canon PIXMA MX924

Canon PIXMA MX924 User Manual - English - 116 pages

Canon PIXMA MX924 User Manual - English - 198 pages

Canon PIXMA MX924 User Manual - English - 193 pages

Canon PIXMA MX924 Installation Guide - English - 261 pages

Canon PIXMA MX924 Quick start guide - English - 4 pages

Canon PIXMA MX924 Additional guide - German - 276 pages

Canon PIXMA MX924 User Manual - German - 125 pages

Canon PIXMA MX924 User Manual - German - 209 pages

Canon PIXMA MX924 User Manual - German - 203 pages

Canon PIXMA MX924 Quick start guide - German - 4 pages

Canon PIXMA MX924 Installation Guide - German - 30 pages

Canon PIXMA MX924 Additional guide - Dutch - 274 pages

Canon PIXMA MX924 Installation Guide - Dutch - 267 pages

Canon PIXMA MX924 User Manual - Dutch - 124 pages

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