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Chapter 10 97
Troubleshooting
Cannot Print Properly From The Digital Camera
The following are the possible errors that may occur when printing directly from a digital still camera
or digital video camcorder*, and the countermeasures to eliminate them.
*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera
or camera.
Note
z PictBridge or Canon Bubble Jet Direct compatible digital cameras can be
connected to your machine for direct printing.
z This section describes errors that are indicated on Canon-brand PictBridge-
or Bubble Jet Direct compatible cameras. The error messages and operations
may vary depending on the camera you are using. If you are using a non-
Canon PictBridge compatible camera and not sure how to clear the error from
the camera, confirm the message displayed on the LCD of the machine and
clear the error. For clearing an error from the machine, see “An Error
Message Is Displayed On The LCD/LED” on page 87.
z A communication time out occurs if printing takes a long time or if it takes too
much time to send data. This may stop printing. In such cases, disconnect the
cable between the machine and the camera, and reconnect the cable
between the machine and the camera. Then, turn the camera on, if it does not
automatically turn on. If the problem is still unresolved, select some other
photo and check if it can be printed.
z Your PictBridge compatible device may need to be switched to printing mode
before it is connected to the machine, depending on the model of the device.
Also, it may need to be turned on manually or switched to replay mode after
connected to the machine. Refer to the instruction manuals supplied with your
camera and take the necessary steps before connection.
z The FINE Cartridge nozzles may be clogged if printing becomes faint or
colors are incorrect. See “When Printing Becomes Faint Or Color Is Incorrect”
on page 76.
z If the paper is curled or its surface is scratched during printing, make sure that
you are using the correct type of paper.
z For the errors indicated on the camera and their solution, also refer to the
user’s manual of the camera. For other troubles with a digital camera, contact
the manufacturer of the camera.
Error message on camera Action
Printer in use/Printer warming up Photos are printed from the computer.
Wait until printing ends. If the machine is warming up, wait until warm-
up ends.
No paper/Paper error Load paper in the Auto Sheet Feeder and press [OK] on the machine.
If the Paper Output Tray is closed, open it. Printing is resumed.
Paper jam Remove the jammed paper, load new paper, and press [OK] on the
machine and retry printing.
Printer cover open Close the Scanning Unit on the machine.
No print head The FINE Cartridge may not be installed properly, or the Cartridge may
not be the compatible with this machine. Install the appropriate FINE
Cartridge. If lines are misaligned or the resulting output is not
satisfactory, carry out the FINE Cartridge Alignment.
99


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