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Be careful not to touch the components inside the printer. The printer may not print out
properly if you touch it.
If the problem is not resolved, contact the service center.
6000 Is Displayed
If any object is placed in front of the printer, remove it.
Open the Front Tray gently, then turn the power off and back on.
Four-Digit Alphanumeric and "Printer error has occurred." Is Displayed
Turn off the printer, and unplug the power cord of the printer from the power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact the service center.
Error Regarding Automatic Duplex Printing Is Displayed
Check: See Cannot Print Properly with Automatic Duplex Printing
and take the
appropriate action.
Error Regarding the Width of Paper Is Displayed
Check: Make sure that the Page Size setting matches the size of the paper
loaded in the printer.
Press the
RESUME/CANCEL
button on the printer to clear the error. Then check the Page Size
setting in the Page Setup sheet (Windows) or the Page Setup dialog box (Macintosh) in the
printer driver and load paper that is the same size as the setting and try printing again.
If printing does not start even when the paper loaded in the printer is the same as the setting,
set the printer driver not to detect the width of the paper.
* Select the Detect paper width check box again once printing is complete, and then click
Send.
The Custom Settings in the Maintenance sheet, clear the Detect paper width check box, and
then click Send.
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, clear the Detect
paper width check box, and then click Send.
Error Regarding Automatic Print Head Alignment Is Displayed
Check: See
Eleven flashes:
in
Alarm Lamp Flashes Orange
and take the
appropriate action.
Writing Error/Output Error/Communication Error
Check 1: If the
Power
lamp is off, make sure that the power plug is plugged in,
then turn the printer on.
While the
Power
lamp is flashing green, the printer is initializing. Wait until the
Power lamp
stops flashing and remains lit green.
Check 2: Make sure that the printer port is configured appropriately in the printer
driver.
* In the following instructions, "
XXX" signifies your printer's name.
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