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Canon imageFORMULA DR-F120 Manual

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3 If the jammed document is skewed or ripped, carefully remove
it manually. Take care not to rip the paper.
Make sure to pull the document out carefully, without applying too
much force. If the jammed paper tears while you are pulling it out,
make sure to remove any remaining pieces from inside the scanner.
4 Carefully close the feeder cover until it clicks into place
After removing the jammed paper, check to see if the last page
was scanned correctly, and then continue scanning.
When a paper jam or other problem occurs while [Rapid recov-
ery system] is enabled in the scanner driver, the image of the
last document that was scanned properly is saved before scan-
ning is stopped. Therefore, you can quickly resume scanning
after resolving the cause of the interruption. As the image of the
document that was being fed at the time of the interruption may
not be saved in such cases, be sure to verify the last scanned
image before resuming the operation.
Common Problems and Solutions
This section provides recommended solutions to common problems.
If you have a problem that is not solved by the following, contact
your local authorized Canon dealer.
Q1 The scanner will not turn on.
A1 Confirm that the AC adapter is plugged firmly into a power
outlet.
Q2 The scanner is not recognized.
A2 1 Confirm that the scanner is properly connected to the
computer with a USB cable.
2 Confirm that the scanner is turned on. See the previous
"Q1 The scanner will not turn on.".
3 The computer's USB interface may not support the
scanner. The scanner cannot be guaranteed to work
with all USB interfaces.
4 Confirm that the supplied USB cable is used to connect
the scanner to the computer. The scanner cannot be
guaranteed to work with all available USB cables.
5 If the scanner is connected to the computer via a USB
hub, try removing the hub and connecting directly to the
computer.
Q3 Documents feed askew (scanned images are slanted).
A3 1 Align the document guides to fit the documents as
closely as possible, and load the documents so that they
feed straightly.
2 Enable [Automatically straightens skewed] in the scan-
ner driver settings.
3 If many pages have been scanned since roller cleaning,
clean the rollers. If documents still feed askew, roller
replacement or other maintenance may be needed. See
"Cleaning the Roller Unit and Retard Roller" on p.63 for
roller replacement procedures.
… 70 …


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