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Trouble?
Direct Print Related Messages
NOTES
About Canon PIXMA/SELPHY DS Printers: If the printer’s error indicator flashes or an error
message appears on the printer’s operation panel, refer to the printer’s instruction manual.
Message Explanation/Solution
PAPER ERROR There is a problem with the paper. The paper is not correctly loaded or the
paper size is wrong.
Alternatively, if the paper output tray is closed, open it to print.
NO PAPER Paper is not correctly inserted or there is no paper.
PAPER JAM The paper jammed during printing. Select [STOP] to cancel printing. After
removing the paper, set some paper again and retry printing.
INK ERROR There is a problem with the ink.
NO INK The ink cartridge is not inserted or is out of ink.
LOW INK LEVEL The ink cartridge needs to be replaced soon. Select [CONTINUE] to restart
printing.
INK ABSORBER FULL Select [CONTINUE] to resume printing. Contact a Canon Service Center
(refer to the list included with the printer) to replace the ink absorber.
• FILE ERROR
• CANNOT PRINT!
You attempted to print an image that was recorded with another
camcorder, with a different compression, or was edited on a computer.
SET PRINT ORDER No still image on the memory card has been marked with a print order.
READJUST TRIMMING You changed the print style after you set the trimming settings.
PRINTER ERROR Cancel printing. Turn the printer off and then on again. Check the printer
status. If the error still persists, refer to the printer’s instruction manual and
contact the appropriate customer support center or service center.
HARDWARE ERROR Cancel printing. Turn off the printer and turn it back on. Check the printer
status. If the printer is equipped with a battery, it might be exhausted. In
such case, turn off the printer, replace the battery and turn it back on.
COMMUNICATION
ERROR
The printer is experiencing a data transfer error. Cancel printing.
Disconnect the USB cable and turn off the camcorder and the printer. After
a short while, turn them on again, set the camcorder to mode
and restore the connection. When you are printing using the button,
check the print settings. Or, you attempted to print from a memory card that
contains a large number of images. Reduce the number of images.
CHECK PRINT SETTINGS The print setting cannot be used for printing with the button.
PRINTER IN USE The printer is in use. Check the printer status.
PAPER LEVER ERROR Paper lever error occurred. Adjust the paper selection lever to the proper
position.
PRINTER COVER OPEN Close the printer cover securely.
NO PRINTHEAD No print head is installed in the printer or the print head is defective.
76


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