424242

Canon fax jx 500 Manual

71
Zoom out
Zoom in
Previous page
1/87
Next page
69Troubleshooting
The Fax Does Not Switch Automatically Between Telephone and Fax
Reception
Cannot Receive a Document Manually
Print Quality is Poor
Fax Does Not Print
Cause Action
The fax may not be set to switch
automatically between telephone and
fax reception.
For the fax to switch automatically, the receive mode must be set to <FAX/TEL
AUTO SW> (Fax/Tel mode) or <ANS.MACHINE MODE> (see page 27), or
<TAM MODE*> must be set (see page 37). If you have set <ANS.MACHINE
MODE>, check that an answering machine is connected to the fax and that it is
turned on with an outgoing message properly recorded (see page 29).
The fax may have a document stored in
memory.
Print out any documents stored in memory (see page 35).
An error may have occurred during
reception.
z Check the LCD for an error message (see page 74).
z Print an activity report and check for an error (see page 53).
The Multi-Purpose Tray may be empty. Make sure paper is loaded in the Multi-Purpose Tray (see the Easy Setup
Instructions).
The sending fax machine may not send
the CNG signal that tells the fax that
the incoming signal is a fax.
Some fax machines cannot send the CNG signal that tells your fax the incoming
call is from a fax machine. In such cases, you will have to receive the document
manually (see page 29).
* FAX-JX500/JX300 only.
Cause Action
You may have disconnected the call by
pressing [Start/Copy] or dialing the
remote receiving ID after hanging up.
Always press [Start/Copy] or dial the remote receiving ID before hanging up the
Handset, otherwise you will disconnect the call (see page 29).
The remote receiving ID may be
incorrect.
Make sure you dialed the correct remote receiving ID (see page 29).
Cause Action
You may not be using the correct type
of paper.
Make sure you load paper that meets the paper requirements for the fax (see
page 15).
The FINE cartridge print head may
need cleaning.
Clean the FINE cartridge print head if necessary (see page 59).
The sending fax machine may not be
functioning properly.
The sending fax machine usually determines the quality of the document. Call
the sender and have them make sure their fax machine is functioning properly.
Error Correction Mode (ECM) may be
disabled.
Make sure ECM is on (see ECM RX on page 50).
Cause Action
The FINE Cartridge may not be
installed properly.
z Make sure the FINE Cartridge is installed properly (see the Easy Setup
Instructions).
z Be sure to remove the protective tape from the FINE Cartridge before you
install it (see the Easy Setup Instructions).
The FINE Cartridge print head may
need cleaning.
Clean the FINE Cartridge print head if necessary (see page 59).
The FINE Cartridge may need to be
replaced.
Determine if the problem is with the FINE Cartridge and replace if necessary
(see page 55).
A document may be set. Make sure a document is not set.
… 71 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Canon fax jx 500 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Canon fax jx 500 in the language / languages: English as an attachment in your email.

The manual is 1,44 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info