Burner won’t light
Burner "pops" or blows
itself out
Excessive flare-up
Burner lights with a match,
but not with the "PIEZO"
igniter
: you can expect years of useful service from your barbecue once it is properly assembled, adjusted and
you have learned to operate it. Should you experience any difficulty, you might find solutions below.
- Lack of gas supply
- Regulator does not work
- Hose, valve, jet, venturi tube
or burner openings are
blocked.
- Venturi tube not seated over
jet
- Check gas supply
- Check hose connections
- Contact the After Sales
Service
- Grill temperature too high:
lower flame
- Faulty igniter, wire or
electrode
- Check igniter cable
connections
- Check condition of electrode
and connection wire
- Contact the After Sales
Service
Fire at any connection
Incomplete flame around
burner
Lack of Heat
Fire behind control knob
Fire under control panel
- Leaking connection
- Turn off gas supply at
cylinder immediately
- Tighten connections and
check for leaks
- Contact After Sales Service
- Defective or clogged
burner: relocate the
Venturi.
- Clogged jets: clean the
Venturi
- Contact After Sales Service
- Clogged jet or venturi tube
- Contact After Sales Service
- Defective tap unit
- Turn off gas supply at
cylinder immediately
- Contact After Sales Service
- Turn off gas supply at
cylinder immediately
- Contact After Sales Service
Gordano Gate Wyndham Way - Portishead - BRISTOL BS20 7GG - ENGLAND
Tel: 01275 845 024 - Fax: 01275 849 255
WARNING: Due to our policy of continual product development, the company reserves the right to alter or modify
this product without prior notice.
The product is covered by a total parts and labour warranty for 2 years with effect from the purchase date, excluding return
transport charges that should be borne by the consumer. The warranty applies when the delivered product does not
conform to the order or is defective, from the moment that the claim is accompanied by proof of purchase date (e.g.
invoice, till receipt). The product should be returned carriage paid, complete and assembled, to an authorised after-sales
service centre, with the claim describing the nature of the problem. A product for which a claim is being made may be
repaired, replaced or reimbursed, in full or partially. The warranty is null and void and does not apply if the damage is
caused by (i) incorrect product use or storage, (ii) defective product maintenance or maintenance that fails to comply with
the instructions for use, (iii) repair, modification or servicing of the product by unauthorised third parties, (iv) the use of
non-original spare parts.
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