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19.
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
FIRST USE
There is a burning smell when
the machine first starts and a
beverage button is pressed.
- Machine heating up for the first
time.
- There may be a slight burning smell
coming from the machine when first
used. This is caused by the water
heating as it travels through the
pipes and will dissipate.
- PLEASE NOTE: Steam may appear
be seen coming from the Capsule
Compartment, this is steam from
the hot water entering into the
Capsule Compartment and will
dissipate.
Water residue within the machine
on opening.
- The system is quality checked prior
to dispatch. There may be residual
water left from testing.
- The water residue will be removed
when you conduct the ‘First Time Use’
on Page 7.
RED INDICATOR LIGHT
No beverage is brewed.
The Indicator light blinks RED and
beeps continuously.
- The Water Tank is empty.
- Fill the Water Tank with fresh water.
Press Single or Double Espresso
button. When the buttons remain
steadily lit, the appliance is ready for
use.
The Indicator Light is on and
steadily lit in RED. Water comes
out cold.
- Heating problems.
- Incorrect use of the Tea button.
- Turn off the machine, then turn it back
on after a few minutes.
- The Tea button is only to be used for
Tea capsules and hot water.
Note: If the RED Indicator Light
remains steadily lit after turning the
machine off and on, perform a Factory
Reset as described on Page 18.
If the problem persists please contact
the Caffitaly Customer Service Line
on:
- AU: 02 9846 0307
- NZ: 0800 450 894
The RED Indicator light is lit
steadily and the buttons are
flashing.
- Priming Press the Double or Single Espresso
button to commence the Prime
process. Refer to Page 7, ‘First Time
Use’.
ORANGE INDICATOR LIGHT -
DESCALING. The Indicator Light is
lit ORANGE.
- Machine requires Descaling.- Refer to ‘Descaling’ on Page 15 to
descale the machine.
19


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