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The milk is not frothing.
Water in the capsule
drawer.
Coffee grinds in the cup.
The steam is cutting out
when frothing milk. Red
indicator light is on.
Resetting the machine is
not working.
If any of the above solutions are not correcting your problem or you have any further
questions/enquiries, please contact the Roasting Australia Customer Service line on:
02 9846 0307
- The machine has an in
built safety mechanism
that will automatically
switch off the steam
after approx. 2 min.
- Control lever is not in the
central position.
- Move the control lever back to
the centre of the machine. Ensure
the lever is closed and press the
Double Espresso button to reset
the alarm. Refer to ‘Frothing and
Steaming Milk’ on Page 10.
- Ensure the steam control lever
is in the central position and the
lever is up when you turn the
machine off before commencing
a reset. Refer to ‘Restore Original
Settings’ on Page 19.
- Steam wand is blocked.
- No capsule in the
capsule compartment
when dispensing coffee.
- Incorrect capsules being
used.
Clean the steam wand as
instructed under ‘Daily
Maintenance’ on Page 14.
- Please note: water will flow into
the used capsule drawer when
priming and cycling water through
the system. Ensure you regularly
check the used capsule drawer
for water and empty as needed
to stop water leaking from your
machine.
- Only Caffitaly System compatible
capsules can be used.
- There may be residual grinds
remaining in the system if you did
not cycle water through on the
last dispensed beverage.
PROBLEM CAUSE SOLUTION
TROUBLESHOOTING - Continued
21.
22


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