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MY20B05-42_1.0_18.07.2019 56
Operation
6.6 Error message screen
If an error message is shown over the entire
display, follow the procedure indicated below to
reset the screen.
Press the On-Off button (battery).
Take the battery from the mount.
Contact your specialist dealer if the problem
persists.
Code Cause Limitation Remedy
E010 A system error has been detected. No pedal assistance is
provided during the ride.
Press the On-Off button (battery).
Contact your specialist dealer if the problem persists.
E013 An anomaly has been detected in
the drive unit firmware.
No pedal assistance is
provided during the ride.
Contact your specialist dealer.
E014 The speed sensor may have been
installed incorrectly.
No pedal assistance is
provided during the ride.
Contact your specialist dealer.
E020 A communication error has been
detected between the battery and
the drive unit.
No pedal assistance is
provided during the ride.
Check that the cable between the drive unit and the battery is
connected properly.
Contact your specialist dealer if the problem persists.
E021 The battery connected to the drive
unit meets the system standard but
is not supported.
No pedal assistance is
provided during the ride.
Press the On-Off button (battery).
Contact your specialist dealer if the problem persists.
E022 The battery connected to the drive
unit does not meet the system
standard.
Switch-off of all system
functions.
Press the On-Off button (battery).
Contact your specialist dealer if the problem persists.
E030 The fitted front derailleur is different
to the one configured in the system.
No assistance will be provided
during the ride.
Contact your specialist dealer.
E033 The current firmware does not
support system operation.
No pedal assistance is
provided during the ride.
Contact your specialist dealer.
E043 The display firmware may have
been corrupted.
No pedal assistance is
provided during the ride.
Contact your specialist dealer.
Table 34: List of warnings
57


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