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If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com
Handset does not ring
n Check that the batteries are inserted correctly.
n Check that the handset ringer has not been switched off.
Your caller cannot hear you
n Secrecy is switched on. Press the secrecy OFF option button to speak to your caller again.
Incoming caller’s number is not displayed even though you have Caller Display
n Caller has to allow their number to be sent. It has been withheld or is unavailable.
Help
For your records
Date of purchase:
Place of purchase:
For guarantee purposes, proof
of purchase is required, so please
keep your receipt.
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