Reminder
Call Off
Reminder
Call O n
Call
Minder
Call
Div ersio n
Call
Ret u rn
I n s ta l li ng
you r
Co nv ers e 3 20
Situating your
Converse 320
Situate your Converse 320
close enough to a phone
socket so that the cables
will reach.
Do not stand it on carpets
or other similar sur faces
that generate fibres.
Y our Converse 320 can be
wall-mounted. See ‘W al l-
mounti ng’.
W arning
Y our Converse 320 is only
designed to be operated in a
normal of fice or domestic
environment. It should not
be used in bathrooms or
near water .
Check your
telephone wall socket
If you do not have a
moder n-style socket, call
Freefone 080 0 800 150.
Install the batteries
The display on your
Converse 320 is powered by
3 x AAA alkaline batteries
(available separately).
Make sure the phone is
not plugged in to the
phone socket. Open the
batter y compar tment
cover .
Inser t batteries as shown.
Close the lid and replace
the compar tment cover .
Plug your Converse 320
into the phone socket
Check the
dialling mode
Set the dialling mode
switch on the underside of
your Converse 320.
It should be set to TB .
This gives you Tone
dialling and ensures the
phone will work with all
moder n digital exchanges.
If your phone does not
work, tr y setting the
dialling mode to P.
If you are connecting to a
switchboard, check with
your switchboard operator
or communications
manager which dialling
mode you need.
Set the time
Press the Store button.
Press the Clock button.
Enter the cur rent time
using the 24-hour clock,
eg. 0 9 3 0 = 9.30am,
1 5 3 0 = 3.30pm.
Press the Store button.
The time is set and
displayed.
Yo u r C o n v e r s e 3 2 0
is no w r e a dy f or
maki ng a nd
r ecei vi ng ca ll s .
Usi n g
you r
Co nv ers e 3 20
Emergency calls
The emergency services can
be contacted by dialling 999
or 112.
If your Converse 320 is
connected to a switchboard
or PBX, you might have to
dial another number before
999 or 112 in order to get
an outside line.
On some switchboards,
you may not be able to get
an outside line if the power
fails. Check with your
switchboard operator or
communications manager .
T o make a call
Lift the handset of f the
base and dial the number
you want. The display
shows the number dialled.
At the end of your call,
replace the handset.
T o use Handsfree
Y ou can make and r eceive
calls without lifting the
handset by pressing the
Handsfree button.
To ma k e a call:
Press the Handsfree button.
Y ou hear the dialling tone.
Dial the number you want.
The display shows the
number dialled.
When your call is answered,
either lift the handset or
speak in ‘handsfree’ mode.
T o r e c e iv e a c all :
When the phone rings,
press the Handsfree button
and speak to answer the call.
T o make a call using
the Dial button
Without lifting the handset,
dial the number you want.
The display shows the
number to be dialled.
If you make a mistake, use
the
䊴
Clear button to edit the
number you have entered.
The Next
䊳
button inser ts a
space when storing names
and numbers.
Press the Dial button.
The number shown in the
display is dialled in
‘handsfree’ mode.
Note
There are 3 ways to make a
call on your Converse 320:
by lifting the handset, using
the Handsfree button or by
using the Dial button.
For simplicity , only the
‘handsfree’ method is used
throughout the rest of this
guide. Y ou may still use the
other methods if you wish.
Using a headset
Converse headsets (RJ11
jack) are available
separately from BT shops or
by calling
Freefone 080 0
800 150.
Plug the headset into the
socket marked HEADSET
on the underside of the
base.
To make a call, press the
Headset button.
Dial the phone number .
To end the call, press the
Headset button.
T o use the
Secrecy button
Y ou can pr event your
caller from hearing you
while you talk to someone
else close by .
During a call, press the
Secrecy button.
The red Secrecy light
comes on. Y our caller
cannot hear you.
To resume your
conversation, press the
Secrecy button again.
The Secrecy light goes of f.
T o redial the
last number
Y ou can r edial a number
up to 32 digits long.
Press the Handsfree
button.
Press the Redial button.
The last number you
called is redialled.
T o repeat-dial
a number
This feature works in
handset, handsfree and
headset modes.
If the number you call is
engaged, you can set your
Converse 320 to dial a
number repeatedly , saving
you from having to
continually press the
Redial button.
When you hear the
engaged tone, press the
Redial button.
Replace the handset (or
press the Handsfree or the
Headset button - depending
which mode you are in).
The display shows BUSY .
Ten seconds after the
handset is replaced, your
Converse 320 will switch to
‘handsfree’ mode and the
number is redialled.
If the number is still
engaged, your Converse
320 will wait for 45
seconds before repeating
the procedure. This will be
repeated ever y 45 seconds
up to a maximum of 15
times or until the call is
answered.
Note
Lifting the handset, pressing
the Handsfree button or the
Headset button again will
cancel the procedure.
Visual ring indicator
When you have an
incoming call, the Visual
ring indicator will flash in
time with the ringing
signal. Lift the handset to
answer the call.
Message W aiting
indicator
When you have V oice Mail
messages waiting, the
Message W aiting indicator
will flash at regular
constant inter vals.
Note
This feature is for Meridian
switchboard users only .
T o adjust the
ringer volume
Set the ringer volume
switch on the underside of
your Converse 320 to the
setting you want: HI , LO W
or OFF.
The call indicator light will
flash when you have an
incoming call with all 3
settings.
T o adjust the
ringer tone
Set the ringer tone switch
on the underside of your
Converse 320 to the
setting you want: R1 for a
low pitch ring or R2 for a
high pitch ring.
T o adjust the caller’ s
speech volume
During a call, you can
make your caller’s voice
louder .
W hen u sing H a nd sf r ee:
Press the VOL + or V OL -
button to increase or
decrease the volume of
your caller’s voice.
Wh e n usi n g t he h a n ds et or
a h ea ds et:
Press the Amplify button.
Press the VOL + or V OL -
button to increase or
decrease the volume of
your caller’s voice.
T o store a one-touch
number in the memory
Y our Converse 320 can
store up to 20 telephone
numbers: 10 one-touch
numbers under the
memor y buttons and 10
two-touch numbers, using
the memor y buttons with
the Shift button.
Stored numbers can be up
to 21 digits long and
include the ✱ and #
buttons and a pause.
Use the label to keep a
director y of each one-touch
and two-touch number .
One-touch memor y buttons
6-10 (the bottom 5 buttons)
are pre-set with BT Select
Services numbers (see
‘ Usin g Select Ser vices ’).
These can be overwritten if
you wish.
Press the Store button.
Press the Memor y button
under which you want to
store the number .
Enter the phone number
you want to store.
Press the Store button.
The number is stored.
To change a stored number ,
repeat the steps shown
above. The new number
will replace the existing
one-touch number .
T o dial a
one-touch number
Press the Handsfree button
and press the memor y
button you want.
The number is dialled.
T o store a two-touch
number in the memory
Press the Store button.
Press the Shift button.
Press the Memor y button
under which you want to
store the number .
Enter the phone number
you want to store.
Press the Store button.
The number is stored.
T o dial a
two-touch number
Press the Handsfree button.
Press the Shift button.
Press the Memor y button
you want.
The number is dialled.
T o store a number
longer than 21 digits
Store the first 21 digits as
shown previously , then
repeat the steps to store
the remaining digits under
another Memory button.
T o dial a stored
number of more than
21 digits
Press the Handsfree button.
Press the Memor y button
which contains the first 21
digits.
Press the Memor y
button which contains the
remaining digits.
The number is dialled
automatically .
R1
R2
RINGER
IMPORT ANT
Tha nk y ou f or ma k i n g t he
r i g ht c h oi c e . Y o u ca n
exp ect y o u r Co nv e rs e 3 20
t o p rovide m a ny ye a rs o f
qual it y se r v ic e . P l e as e
re ad the in s tr u c ti o n s
car ef ull y b efo r e u s e a nd
k e e p t his us e r gu ide fo r
f uture re fe ren c e.
Check that your
Converse 320 is
complete. When you
unpack you must have:
Converse 320 phone with
telephone line cable
attached
Screws and wall plugs for
wall mounting
Blank memor y label
& Select Services
memor y label
✓
✓
✓
At a gl a nc e
Headset
Used in conjunction
with a headset.
Secrecy button (and light)
Allows you to talk to someone
in the same room without
your caller being able to hear
the conversation.
Display
Shows 24-hour clock,
batter y low indicator , phone
numbers, and ‘Er ror’ message if
you press a wrong button
Visual ring indicator
Flashes when you have an
incoming call.
Message W aiting indicator
(for M er id ia n Swit c hb oa rd us e rs onl y )
Flashes when there is V oice Mail.
Handset park
Used when the phone is wall-mounted.
Hang the handset on the hook if you
need to leave the phone during a call.
Store
Lets you store numbers in the one-
touch and two-touch memories.
Dial
Dials the number shown on the
display .
Recall
For use with switchboard ser vices
and some BT Select Ser vices.
Redial
Redials the last number called.
Repeat-dials the redial number .
Clock
Used to set the clock and time the
duration of a call.
Calculator button
Switches the display to the calculator
function.
Phone number label
Lift the plastic cover to remove the
label and write your phone numbers.
Memory buttons
Press to dial a stored number .
Buttons M6 to M10 are pre-
programmed with Select Ser vice
codes.
V olume
Adjusts the volume of your caller’s
voice.
Shift
Used to store and dial two-touch
memor y numbers.
Next
Inser ts a space in a number
when storing numbers in the
memor y .
Clear
Used to edit numbers when
pre-dialling or when storing
numbers in the memor y .
Handset clip
Holds the handset in place
when wall-mounted.
V oice amplification
Amplifies your caller’s voice
when using the handset or
headset.
Handsfree
Allows you to make and
receive calls without lifting
the handset, leaving your
hands free.
eg
eg
eg
eg
1
2
3
1
1
2
3
1
2
3
1
2
3
1
2
1
2
1
2
3
1
2
1
1
2
3
4
5
1
2
3
1
2
3
1
2
3
4
R
e
m
i
n
d
e
r
C
a
l
l
O
f
f
R
e
m
i
n
d
e
r
C
a
l
l
O
n
C
a
l
l
M
i
n
d
e
r
C
a
l
l
D
i
v
e
r
s
i
o
n
C
a
l
l
R
e
t
u
r
n