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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Base settings
Base ringer melody 27
Base ringer volume 27
Change PIN code 28
Delete handset 28
Caller Display and the Call list
Call list 29
View/dial a number 29
To copy a Call list number to the phonebook 29
View Call details 30
Delete a number 30
Delete the entire Call list 30
Answering machine
Operating the answer machine via the base 31
Switch answer machine on/off 31
Playing messages 31
Adjust volume 31
Call screening 32
Operating the answer machine via
the handset 32
Switch answer machine on/off 32
Outgoing messages 32
Answer and Record 33
Answer only 33
Select answer mode 33
Select male or female outgoing
message voice 33
Record your own outgoing message 33
Play/check outgoing message 34
Reinstate pre-recorded outgoing messages 34
Playing messages via the handset 35
Adjust volume for message playback 35
Delete all old messages 35
To record a memo 36
Memory full 36
Recording time 36
Answer delay 37
Remote access 37
Switch remote access on/off 37
Change remote access security PIN code 38
Switch answering machine on 38
Check for messages 38
Remote access commands 39
BT Services
BT Helpdesk 40
BT 118 500 (Directory enquiries) 40
Call Divert 40
Call Waiting 41
Add / Dial / Delete entries 41
Registering additional handsets 42
Help 43
General information
Safety 45
Product disposal instructions 47
Guarantee 47
Technical information 49
How many telephones can you have? 49
Connecting to a switchboard 49
R&TTE 49
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  • How do I delete a name from my phone book list as there are no instructions in the user guide. The only info is for adding a new contact . Submitted on 29-4-2020 at 16:21

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  • How do I stop calls going to answering machine after two rings Submitted on 12-4-2020 at 13:45

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  • Both main and second phone displaying 'SEARCHING'constantly. I cannot receive or make calls. Why is this? Submitted on 26-3-2020 at 13:34

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