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If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
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No Caller Display number/name displayed
Have you subscribed to a Caller Display service from your network provider?
See page 25.
The caller may have withheld their number.
An exact name/number match was not found in your contacts. Check that you’ve
stored the full STD dialling code.
Can’t register a handset to a base
You can register up to five handsets to your BT1000 base and you can
register your BT1000 handset to up to four bases. Check that you’ve not
exceeded the limits.
Check that you’ve entered the correct system PIN (default PIN 0000).
Check that you’re at least one metre away from other electrical equipment to
avoid interference when registering.
Base unit does not ring, but the lights are on
Have you connected the telephone line cord correctly?
Is the base ringer set to off? See page 34.
You may have a faulty line or socket. Try using another socket or line.
If you are a BT customer then please call 0800 800 151 or your network
provider if you still have problems.
46


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BT BT1000 Quick start guide - English - 2 pages


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