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If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
44 Help
Phone doesn’t work
Have you activated the batteries correctly? See page 5.
Check that the mains power is correctly connected.
No dial tone
Is the telephone cord plugged into the base and phone wall socket?
Check that the mains power is correctly connected.
Only use the telephone cord supplied with this phone.
Can’t make or receive calls
Check that the mains power is correctly connected.
The batteries may need recharging.
Has there been a power cut? If so, place the handset back on the base for ten
seconds and try again. If it still doesn’t work, disconnect the batteries and mains
power for ten minutes, then reconnect and try again.
Handset doesn’t ring
The ringer volume may be switched off, see page 31.
Check that the mains power is correctly connected.
Make sure the handset is registered to the base, see page 40.
44


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