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Troubleshooting
49
10
LED Indications 10
The indicators light and flash to indicate the printer’s status.
or or
Indicator is lit in the colour shown
or or
Indicator is flashing in the colour shown
Indicator is off
Status LED Condition
Power is Off
Idle mode
Feeding mode
Printing mode
Cutting mode
Receiving data
Cancelling the print job
The DK Roll Compartment Cover is open. Close the DK Roll Compartment Cover correctly.
The printer is in Reset mode.
For more information, see Reset Device Settings to the Factory Settings Using the Label
Printer Buttons on page 46.
If the Status LED lights in orange for 0.5 second after printing, the printer is erasing all print
data.
For more information, see Use the Printer Setting Tool for Windows on page 13 or Use the
Printer Setting Tool for Mac on page 19.
(Once for 0.5 seconds)
The printer is in Cooling mode.
The printer settings are being reset.
For more information, see Reset Device Settings to the Factory Settings Using the Label
Printer Buttons on page 46.
The printer is in Boot mode.
Try updating the firmware.
For more information, see Update the Firmware on page 41.
If the printer is still in Boot mode, contact Brother customer service.
(Once for 2 seconds)
Roll end error
No media error
Wrong media error
Feed error
Cover open error
Transferred data error
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