Manual Brother P-touch 9600 (page 10 of 204) (English)

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Brother

90 Days/One Year Limited Warranty and Replacement Service

(For USA Only)

day to 1 year:

If the problem reported concerning your Machine is covered

by this warranty and

if you first reported the problem after

90 days, but before 1 year from the date

of original purchase, Brother will furnish, free of charge (ex-

cluding labor charges), replacement part(s) for those

part(s) of the Machine determined by Brother or its Autho-

rized Service Center to be defective. You will be respon-

sible for all labor charges associated with repairs made

after the first 90 days from original purchase. After 90

days from the original purchase date, accompanying Con-

sumable and Accessory Items are no longer covered by

this warranty. If the Machine and/or accompanying Con-

sumable and Accessory Item(s) are not covered by this

warranty (either stage), you will be charged for shipping the

Machine and/or accompanying Consumable and Accesso-

ry Item(s) back to you

The foregoing are your sole (i.e., only) and exclusive

remedies under this warranty.

What happens when Brother elects to replace your

Machine:

If you have delivered the Machine to an Authorized Service

Center, the Authorized Service Center will provide you with

a replacement Machine after receiving one from Brother. If

you are dealing directly with Brother, Brother will send to

you a replacement Machine with the understanding that

you will, after receipt of the replacement Machine, supply

the required proof of purchase information, together with

the Machine that Brother agreed to replace. You are then

expected to pack the Machine that Brother agreed to

replace in the package from the replacement Machine and

return it to Brother using the air bill supplied by Brother in

accordance with the instructions provided by Brother. Since

you will be in possession of two machines, Brother will

require that you provide a valid major credit card number.

Brother will issue a hold against the credit card account

number that you provide until Brother receives your original

Product and determines that your original Product is

entitled to warranty coverage. Your credit card will be

charged up to the cost of a new Product

only if: (i) you do not return your original Product to Brother

within five (5) business days; (ii) the problems of your

original Product are not covered by the limited warranty; (iii)

the proper packaging instructions are not followed and has

caused damage to the product; or (iv) the warranty period

on your original Product has expired or has not been

sufficiently validated with a copy of the proof of purchase

(bill of sale). The replacement Machine you receive (even if

refurbished or remanufactured) will be covered by the

balance of the limited warranty period remaining on the

original Product, plus an additional thirty (30) days. You will

keep the replacement Machine that is sent to you and your

original Machine shall become the property of Brother.

Retain your original accessory items and a copy of the

return air bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any

equipment, media, programs or data related to the use of

this Product. Except for that repair or replacement as

described above, Brother shall not be liable for any direct,

indirect, incidental or consequential damages or specific

relief. Because some states do not allow the exclusion or

limitation of consequential or incidental damages, the

above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER

WARRANTIES, WRITTEN OR ORAL, WHETHER

EXPRESSED BY AFFIRMATION, PROMISE,

DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY

AND ALL WARRANTIES OTHER THAN THIS ONE,

WHETHER EXPRESS OR IMPLIED, INCLUDING

IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE, ARE

HEREBY DISCLAIMED.

• This Limited Warranty is the only warranty that Brother

is giving for this Product. It is the final expression and

the exclusive and only statement of Brother’s

obligations to you. It replaces all other agreements and

understandings that you may have with Brother or its

representatives.

• This warranty gives you certain rights and you may also

have other rights that may vary from state to state.

• This Limited Warranty (and Brother’s obligation to you)

may not be changed in any way unless you and Brother

sign the same piece of paper in which we (1) refer to this

Product and your bill of sale date, (2) describe the

change to this warranty and (3) agree to make that

change.

Important: We recommend that you keep all original

packing materials, in the event that you ship this product.

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Others manual(s) of Brother P-touch 9600

Brother P-touch 9600 User Manual - German - 96 pages

Brother P-touch 9600 User Manual - Dutch - 99 pages

Brother P-touch 9600 User Manual - French - 101 pages

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Brother P-touch 9600 Manual

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