Manual Brother P-touch 9600 (page 9 of 204) (English)

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Brother

90 Days/One Year Limited Warranty and Replacement Service

(For USA Only)

Who is covered:

• This limited warranty (“warranty”) is given only to the

original end-use/retail purchaser (referred to in this

warranty as “Original Purchaser”) of the accompanying

product, consumables and accessories (collectively

referred to in this warranty as “this Product”).

• If you purchased a product from someone other than an

authorized Brother reseller in the United States or if the

product was used (including but not limited to floor

models or refurbished product), prior to your purchase

you are not the Original Purchaser and the product that

you purchased is not covered by this warranty.

What is covered:

• This Product includes a Machine and Consumable and

Accessory Items. Consumable and Accessory Items

include but are not limited to label cassettes, cutters,

stamps, power adapters, cases and batteries.

• Except as otherwise provided herein, Brother warrants

that the Machine and the accompanying Consumable

and Accessory Items will be free from defects in

materials and workmanship, when used under normal

conditions.

• This warranty applies only to products purchased and

used in the United States. For products purchased in,

but used outside, the United States, this warranty covers

only warranty service within the United States (and does

not include shipping outside the United States).

What is the length of the Warranty Period(s):

• Machines have a two-stage warranty: 90 days from the

original purchase date and an additional warranty up to

one year from the original purchase date.

• Consumable and Accessories Items accompanying the

Machine have a one-stage warranty: 90 Days from the

original purchase date.

What is NOT covered:

This warranty does not cover:

(1) Physical damage to this Product;

(2) Damage caused by improper installation, improper or

abnormal use, misuse, neglect or accident (including

but not limited to transporting this Product without the

proper preparation and/or packaging);

(3) Damage caused by another device or software used

with this Product (including but not limited to damage

resulting from use of non Brother

-brand parts and

Consumable and Accessory Items);

(4) Consumable and Accessory Items that expired in

accordance with a rated life; and,

(5) Problems arising from other than defects in materials or

workmanship.

This limited warranty is VOID if this Product has been

altered or modified in any way (including but not limited to

attempted warranty repair without authorization from

Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for

warranty service:

Report your issue to either our Customer Service Hotline at

1-877-478-6824

or a Brother Authorized Service Center

within the applicable warranty period

. Supply Brother or

the Brother Authorized Service Center with a copy of your

dated bill of sale showing that this Product was purchased

within the U.S. For the name of local Brother Authorized

Service Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service

Center, you may be required to deliver (by hand if you

prefer) or send the Product properly packaged, freight

prepaid, to the Authorized Service Center together with a

photocopy of your bill of sale.

You are responsible for the cost of shipping, packing

product, and insurance (if you desire). You are also

responsible for loss or damage to this Product in

shipping.

What Brother will do:

First 90 Days

: If the problem reported concerning your

Machine and/or accompanying Consumable and

Accessory Item(s) is covered by this warranty and

if you

first reported the problem to Brother or an Authorized

Service Center within 90 days from the date of original

purchase, Brother or its Authorized Service Center will

repair or replace the Machine and/ or accompanying

Consumable and Accessory Item(s) at no charge to you for

parts or labor. The decision as to whether to repair or

replace the Machine and/or accompanying Consumable

and Accessory Item(s) is made by Brother in its sole

discretion. Brother reserves the right to supply a

refurbished or remanufactured replacement Machine

and/or accompanying Consumable and Accessory Item(s)

and use refurbished parts provided such replacement

products conform to the manufacturer’s specifications for

new product/parts. The repaired or replacement Machine

and/or accompanying Consumable and Accessory Item(s)

will be returned to you freight prepaid or made available for

you to pick up at a conveniently located Authorized Service

Center.

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Others manual(s) of Brother P-touch 9600

Brother P-touch 9600 User Manual - German - 96 pages

Brother P-touch 9600 User Manual - Dutch - 99 pages

Brother P-touch 9600 User Manual - French - 101 pages

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Brother P-touch 9600 Manual

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