Manual Brother P-Touch 1960 (page 4 of 113) (English, Spanish)

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Brother

90 Days/One Year Limited Warranty and Replacement Service

(For USA Only)

day to 1 year:

If the problem reported concerning your Ma-

chine is covered by this warranty and if you

first reported the problem after 90 days, but

before 1 year from the date

of original purchase, Brother will furnish, free

of charge (excluding labor charges), re-

placement part(s) for those part(s) of the Ma-

chine determined by Brother or its

Authorized Service Center to be defective.

You will be responsible for all labor

charges associated with repairs made af-

ter the first 90 days from original pur-

chase.

After 90 days from the original

purchase date, accompanying Consumable

and Accessory Items are no longer covered

by this warranty. If the Machine and/or ac-

companying Consumable and Accessory

Item(s) are not covered by this warranty (ei-

ther stage), you will be charged for shipping

the Machine and/or accompanying Consum-

able and Accessory Item(s) back to you

The foregoing are your sole (i.e., only)

and exclusive remedies under this

warranty.

What happens when Brother elects to

replace your Machine:

If you have delivered the Machine to an

Authorized Service Center, the Authorized

Service Center will provide you with a

replacement Machine after receiving one from

Brother. If you are dealing directly with Brother,

Brother will send to you a replacement Machine

with the understanding that you will, after receipt

of the replacement Machine, supply the required

proof of purchase information, together with the

Machine that Brother agreed to replace. You are

then expected to pack the Machine that Brother

agreed to replace in the package from the

replacement Machine and return it to Brother

using the air bill supplied by Brother in

accordance with the instructions provided by

Brother. Since you will be in possession of two

machines, Brother will require that you provide a

valid major credit card number. Brother will

issue a hold against the credit card account

number that you provide until Brother receives

your original Product and determines that your

original Product is entitled to warranty coverage.

Your credit card will be charged up to the cost of

a new Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems of your original

Product are not covered by the limited warranty;

(iii) the proper packaging instructions are not

followed and has caused damage to the

product; or (iv) the warranty period on your

original Product has expired or has not been

sufficiently validated with a copy of the proof of

purchase (bill of sale). The replacement

Machine you receive (even if refurbished or

remanufactured) will be covered by the balance

of the limited warranty period remaining on the

original Product, plus an additional thirty (30)

days. You will keep the replacement Machine

that is sent to you and your original Machine

shall become the property of Brother.

Retain

your original accessory items and a copy of

the return air bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product.

Except for that repair or replacement as

described above, Brother shall not be liable

for any direct, indirect, incidental or

consequential damages or specific relief.

Because some states do not allow the

exclusion or limitation of consequential or

incidental damages, the above limitation

may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF

ALL OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY AND

ALL WARRANTIES OTHER THAN THIS

ONE, WHETHER EXPRESS OR IMPLIED,

INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE HEREBY

DISCLAIMED.

• This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the

final expression and the exclusive and

only statement

of Brother’s obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

• This warranty gives you certain rights

and you may also have other rights that

may vary from state to state.

• This Limited Warranty (and Brother’s

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date,

(2) describe the change to this warranty

and (3) agree to make that change.

Important:

We recommend that you keep all original

packing materials, in the event that you ship

this product.

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Brother P-Touch 1960 Manual

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