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Error Message Action
Jam C Rear Remove the jammed paper.
For more detailed information, see the Online User's Guide: Printer
Jam or Paper Jam.
Make sure the paper guides are set to the correct paper size.
Clean the paper pick-up rollers.
For more detailed information, see the Online User's Guide: Clean the
Paper Pick-up Rollers.
Low Temperature After warming the room, allow the machine to warm up to room
temperature. Try again when the machine has warmed up.
Media is Full. Your machine can only save to your memory card if it contains fewer
than 999 files. Delete unused files and try again.
Delete unused files from your memory card to make some free space,
and then try again.
No Caller ID There is no incoming call history. You did not receive calls or you have
not subscribed to the Caller ID service from your telephone company.
To use the Caller ID feature, contact your telephone company.
For more detailed information, see the Online User's Guide: Caller ID.
No Ink Cartridge Remove the new ink cartridge and re-install it slowly and firmly until it
locks into place.
For more detailed information, see the Online User's Guide: Replace
the Ink Cartridges.
No Paper Fed Do one of the following:
Refill the paper tray, and then press c.
Remove and reload the paper, and then press c.
The paper was not inserted in the centre position of the manual feed
slot.
Remove the paper and reinsert it in the centre of the manual feed slot,
and then follow the LCD instructions.
For more detailed information, see the Online User's Guide: Load
Paper in the Manual Feed Slot.
The Jam Clear Cover is not closed correctly.
No Paper Fed
Again
Clean the paper pick-up rollers.
For more detailed information, see the Online User's Guide: Clean the
Paper Pick-up Rollers.
The photo paper tray is in the wrong position.
Return the photo paper tray to the Normal printing position when you
use cut sheet paper.
Not Registered You tried to access a Speed Dial number that has not been stored in
the machine.
Set up the Speed Dial number.
BTroubleshooting
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  • How can I force the printer to print without color ink
    Submitted on 18-11-2022 at 22:21

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Others manual(s) of Brother MFC-J497DW

Brother MFC-J497DW Installation Guide - English - 2 pages

Brother MFC-J497DW User Manual - English - 627 pages

Brother MFC-J497DW Installation Guide - German - 2 pages

Brother MFC-J497DW User Manual - German - 644 pages

Brother MFC-J497DW Quick start guide - German - 38 pages

Brother MFC-J497DW Installation Guide - Dutch - 2 pages

Brother MFC-J497DW Quick start guide - Dutch - 36 pages

Brother MFC-J497DW User Manual - Dutch - 640 pages

Brother MFC-J497DW Installation Guide - French - 2 pages

Brother MFC-J497DW User Manual - French - 652 pages

Brother MFC-J497DW Quick start guide - French - 38 pages


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