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6 - 3 TROUBLESHOOTING
Error message printouts
The printer will report problems by printing an error message as defined in the following table. Take the
corrective actions for the error message.
Print Overrun
Press the Go button to print the data left in the printer. Press the Job Cancel
button if you want to delete the data left in the printer.
If this does not clear the error, reduce the complexity of your document or
reduce the print resolution.
Expand the printer memory by adding a commercially available DIMM
memory module. See Installing additional memory on page 4-2. Set page
protection to ON by using the supplied Windows
®
driver or RPC program.
Change the following settings in the supplied Windows
®
driver and try again.
The best combination of these settings will vary depending on your document:
Graphics Mode
TrueType™ mode
Use Printer TrueType™ Fonts
Resolution Reduced to
Enable Printing
(The printer has printed the
document at a reduced
resolution)
Reduce the complexity of your document before you print to prevent
automatic reduction of the resolution.
Expand the printer memory by adding a commercially available DIMM
memory module. See Installing additional memory on page 4-2.
Toner Empty
See Replacing the toner cartridge on page 5-3.
Toner Low
Purchase a new toner cartridge and have it ready for when the Toner Empty
status is indicated.
Fuser Malfunction
Turn the power switch off, wait a few seconds and then turn it on again.
Leave the printer for 10 minutes with the power on. If the error occurs again,
call your dealer or Brother Customer Service.
Laser BD Malfunction
Turn the power switch off, wait a few seconds and then turn it on again. If the
error occurs again, call your dealer or Brother Customer Service.
Scanner Malfunction
D-RAM Error
NV-RAM Error
Main Motor Error
Engine Interface Error
Error message Action
MEMORY FULL
Press the Go button to print the data left in the printer. Press the Job Cancel
button if you want to delete the data left in the printer.
Reduce the print resolution or reduce the complexity of your document.
Expand the printer memory by adding a commercially available DIMM. See
Installing additional memory on page 4-2.
Error message
Action
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