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Troubleshooting
198
7
Software Difficulties 7
A plastic card error
occurs while a plastic
card is inserted into
the machine.
The Top Cover was opened while a
plastic card was inserted into the
machine.
(ADS-1100W)
Close the Top Cover, and then press .
(ADS-1600W)
Close the Top Cover, and then press Eject card.
To avoid future errors, do one of the following:
Do not open the Top Cover while a plastic card
is inserted into the machine.
Close the Top Cover before inserting a plastic
card into the machine.
A plastic card error
occurs while the Top
Cover is open.
A plastic card was inserted while the
Top Cover was open.
Remove the jammed card from the machine. To
avoid future error, do not insert a plastic card into
the machine while the Top Cover is open.
A plastic card error
occurs while the
machine is scanning
using the ADF.
A plastic card was inserted while the
machine was scanning using the ADF.
Eject the card, and then clear the card jam. (see
Card Jam on page 192).
To avoid future error, do not insert a plastic card
into the machine while the machine is scanning
using the ADF.
A plastic card is not
inserted into the
machine.
When scanning the card using the
ADS: The card is too thick.
When scanning the card using the
Card Slot: The card is too thin.
Scan the card using the Card Slot.
Scan the card using the ADF.
(ADS-1600W only)
Cannot delete a Card
Scan shortcut.
To enable card scan, you must leave at
least one Card Scan shortcut.
Add a new shortcut before deleting the shortcut you
want to.
Difficulty Cause Suggestions
Cannot install
software.
(Windows
®
users only)
Run the Repair MFL-Pro Suite program on the
DVD-ROM. This program will repair and reinstall
the software.
Cannot find the
Nuance serial number
to install Nuance PDF
Converter
Professional 8.
Enter the Nuance serial number that is shown on
the “sleeve” of the MFL-Pro Suite DVD-ROM
package when installing Nuance PDF Converter
Professional 8.
Cannot start
ControlCenter4.
You have not logged in the computer as
the administrator.
Restart the computer and log in as the
administrator.
Difficulty Cause Suggestions
210


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