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14
Troubleshooting
LCD screen turns on
but appliance doesn't
respond to controls.
The safety locking arm may not be correctly engaged in the vertical operating
position. In this case, the LCD screen will show an animated prompt .
Check the top cover is properly aligned and the locking arm is located firmly
into the two grooves on either side of the juicer cover or blender jug.
Food is unevenly
chopped This can happen when too much food is being added at one time.
Try a smaller amount, and work in batches if necessary.
Food is chopped too
fine or is watery Try blending for shorter period of time. Use the PULSE function for
better control.
Excess pulp building
up in the stainless-
steel filter basket
Turn the appliance off. Disassemble to scoop excess pulp off the juicer cover.
Reassemble and continue juicing. Alternating soft and hard ingredients may
help avoid this.
Pulp too wet and
reduced extracted juice The cleaner the filter, the better the juice yield, and dryer the pulp. Be sure to
thoroughly clean the juicer as soon as possible after each use. Remove the
stainless-steel filter basket and thoroughly clean mesh walls with a cleaning
brush. Rinse the filter basket under hot water. If the fine mesh holes are
blocked, soak the basket in a solution of hot water with 10% lemon juice to
unblock the holes or wash in the dishwasher (top shelf). This will remove
excess fiber build up which could be inhibiting the flow.
Pusher force could reduce yield because it slows the motor down.
Avoid putting pressure on the food pusher when pushing ingredients down
the feed chute.
If juicing large amounts of fibrous ingredients like rhubarb and pineapple,
cleaning the filter basket in between might be required.
Juice leaks between
the filter bowl surround
and the juicer cover
Try a slower juicing speed and push the food pusher down the feed chute
more slowly.
Ensure there is no build up in the filter basket.
Juice sprays out
from spout The juice is being extracted too fast; try a slower juicing speed (if possible)
and push the food pusher down the feed chute more slowly.
Juice in filter bowl is
left after juicer stopped Turn the speed dial up to highest speed setting and operate for 5 seconds.
That can help moving the remaining juice into the jug.
14


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