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36 - English
Problem What to do
Cannot complete
network setup
Connect the system to AC (mains) power.
Select correct network name and enter password.
Connect the device and SoundTouch
system to the same Wi-Fi
®
network.
Place the wireless adapter within range of the router.
Enable Wi-Fi on the device (mobile or computer) you are
using for setup .
If network name does not appear or is hidden, select
Manually Connect to Another Network on the
CONNECT TO HOME WI-FI NETWORK screen.
Close other open applications.
If using a computer for setup, check firewall settings to ensure that
the SoundTouch
app and SoundTouch
Music Server are allowed
programs.
Test your Internet connection by loading www.SoundTouch.com
Restart your mobile device, or computer, and router.
Uninstall the app, reset the adapter, and restart setup.
Cannot play
Bluetooth
®
audio
On your system:
Pair a device (page 30).
Try pairing a different device.
See “No sound”.
Set up SoundTouch
first, and perform all system updates.
Clear the system’s pairing list using the SoundTouch
app:
- Go to EXPLORE > SETTINGS > Systems and select your
SoundTouch
system.
- Open the Bluetooth
®
item and clear the pairing list.
On your mobile device:
Disable and re-enable the Bluetooth feature.
Remove the system from the Bluetooth menu. Pair again.
Refer to your Bluetooth enabled device’s documentation.
Care and Maintenance
36


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