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Troubleshooting en
45
Fault Cause and troubleshooting
The programme does
not start.
2. Press Start/Reload to start the programme.
Childproof lock is activated.
→"Deactivating the childproof lock", Page35
Finished in is activated.
Check whether Finished in is activated.
→"Buttons", Page27
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the programme.
The door cannot
beopened.
–––– is activated.
Continue the programme by selecting Spin or
Drain and pressing Start/Reload .
→"Resuming the programme when the programme
status is Rinse Hold", Page35
The temperature is too high.
Wait until the temperature has dropped.
→"Cancelling the programme", Page34
Water level is too high.
Select a suitable programme for draining.
→"Programmes", Page28
Power failure.
Open the door using the emergency release.
→"Emergency release", Page51
The water is not drain-
ing.
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
→"Cleaning the drain pump", Page38
–––– is activated.
Continue the programme by selecting Spin or
Drain and pressing Start/Reload .
→"Resuming the programme when the programme
status is Rinse Hold", Page35
The water outlet hose is connected too high.
45


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