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44
Fault Cause and troubleshooting
"E:35 / -10" Call the after-sales service.
→"Customer Service", Page52
lights up. The temperature is too high.
Wait until the temperature has dropped.
→"Cancelling the programme", Page34
Water level is too high.
Select a suitable programme for draining.
→"Programmes", Page28
flashes. Door is not closed.
1. Close the door.
2. Press Start/Reload to start the programme.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the programme.
All other error codes. Malfunction
Call the after-sales service.
→"Customer Service", Page52
"E:30/-20" Solenoid valve defective.
Call the after-sales service.
→"Customer Service", Page52
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
There has been a power cut.
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressedStart/Reload .
Press Start/Reload .
Door is not closed.
1. Close the door.
44


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