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en Troubleshooting
56
Fault Cause troubleshooting
The programme does not
start.
4. Press Start/Reload to start the
programme.
The door cannot beopened. is activated. Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page39
The temperature is too high. Wait until the temperature has
dropped.
→"Cancelling the programme",
Page39
Water level is too high. Start the Drainprogramme.
Power failure. Open the door using the emergency
release.
→"Emergency release", Page61
The water is not draining. Drain pipe or water outlet
hose is blocked.
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked. →"Cleaning the drain pump",
Page48
is activated. Continue the programme by select-
ing Spin or Drain and pressing
Start/Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page39
The water outlet hose is con-
nected too high.
Install the water outlet hose at a
maximum height of 1 metre.
→"Technical specifications",
Page65
Pump cover is not correctly
assembled.
Correctly assemble the pump
cover.
Pump cover is not correctly
assembled.
Correctly assemble the pump
cover.
Water is not flowing in. De-
tergent is not being dis-
pensed.
You have not pressedStart/
Reload .
Press Start/Reload .
56


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