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en Troubleshooting
42
Fault Cause and troubleshooting
"E:30 / -80" The pump cap is not fully screwed in.
Ensure that the pump cap is screwed in all the way
into the appliance. The handle on the pump cap
must be in a vertical position.
"E:36 / -25 / -26" Drain pump is blocked.
→"Cleaning the drain pump", Page37
"E:38 / -25 / -26" Drain pump is blocked.
→"Cleaning the drum", Page36
if the fault is displayed again,
→"Cleaning the drain pump", Page37
Inlet opening of the rubber gasket is blocked.
→"Cleaning the intake opening in the rubber gas-
ket", Page39
The water pressure is low.
No remedial action possible.
The filters in the water inflow are blocked.
Clean the filters in the water inflow.
The tap is turned off.
Turn on the tap.
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
jammed.
Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the left-hand compartment (not for outdoor
clothing, sportswear or items stuffed with down).
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
⁠ lights up. The temperature is too high.
Wait until the temperature has dropped.
→"Cancelling the programme", Page31
Water level is too high.
Start the Drainprogramme.
Laundry is caught in the door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start the programme.
42


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