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Troubleshooting en
51
Fault Cause Troubleshooting
"E:36 / -25 / -26" Drain pump is blocked. →"Cleaning the drain pump",
Page44
The water pressure is low. No remedial action possible.
The filters in the water inflow
are blocked.
"Clean the filters in the water in-
flow" →Page47.
The tap is turned off. Turn on the tap.
The water inlet hose is
kinked or jammed.
Ensure that the water inlet hose is
not kinked or jammed.
flashes. The automatic voltage con-
trol system detects an unau-
thorised voltage under-us-
age.
No remedial action possible.
Note:If the power supply is stable, the
programme continues to run as nor-
mal.
Voltage under-usage may
cause extension of a pro-
gramme.
No remedial action possible.
Detergent dosage is too
high.
Immediate measure: Mix one table-
spoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not
for outdoor clothing, sportswear or
items stuffed with down).
Reduce the amount of detergent for
the next washing cycle with the
same load.
⁠ lights up. The temperature is too high. Wait until the temperature has
dropped.
→"Cancelling the programme",
Page40
Water level is too high. Start the Drainprogramme.
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press to start the programme.
⁠ flashes. Door is not closed. 1. Close the door.
2. Press to start the programme.
All other error codes. Malfunction Call the after-sales service.
→"Customer Service", Page60
The appliance is not work-
ing.
The mains plug of the power
cord is not plugged in.
Connect the appliance to the power
supply.
51


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