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Problem Cause Remedy
Display screen
E1~E6
Fault in the appliance. Abort the preparation programme. Discon-
nect the appliance from the power supply.
Switch the appliance on again. If the
problem persists, contact customer service.
Display screen
E0
Incorrect pan inserted or pan not
recognised.
Insert the pan properly. If the display
persists for more than 20 seconds,
disconnect the appliance from the power
supply and contact customer service.
Display screen
E1
The steam pressure function does
not work properly.
Disconnect the appliance from the
power supply and restart. If the problem
persists, contact customer service.
Display screen
E2, E5, E6 or E7
The appliance has overheated. Disconnect the appliance from the power
supply and allow to cool down. Restart
the appliance once it has cooled down.
Short-circuit in the appliance. Disconnect the appliance from the power
supply and contact customer service.
Display screen
E3
Mains voltage too high. Contact electricity provider or grid
operator. Have the power supply checked
by an expert.
Display screen
E4
Mains voltage too low.
Display screen
E8
Communication failure Restart the appliance once it has cooled
down.
Display screen
E12
When selecting a programme with
a high temperature (e.g. “soft fry”),
unsuitable ingredients have been
added (e.g. water). The programme
is aborted to prevent overpressure.
Remove the unsuitable ingredients
from the pan. Clean pan and then ll
correctly (e.g. with oil for the programme
“soft fry”). Leave the lid open depending
on the programme selected X “List of
preparation programmes” see page 24.
Restart preparation programme.
If you are unable to solve the problem, always call the hotline!
You will nd the telephone numbers at the back of these instructions.
29


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