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Troubleshooting
Problem Cause Remedy
The prepared meal is
half-raw.
Filled beyond capacity. Do not ll the pan beyond the marking
[ 4.0 litres ]!
The ratio of the amount of water
and the ingredients is incorrect.
Adjust the ratio of the amount of water
and the ingredients.
Foreign objects in the appliance
interior.
Remove all foreign objects. Do not use
any water for this purpose!
The pan is deformed. Contact customer service.
Fault in the appliance.
Fault in the sensor.
The prepared meal is burnt. There is dirt underneath the pan. Thoroughly clean the pan and the
appliance interior.
The pan is deformed. Contact customer service.
Fault in the appliance.
Fault in the sensor.
The appliance boils over. Filled beyond capacity. Adjust the amount.
The temperature is too high. Reduce the temperature.
The selected preparation
programme requires the meal to be
cooked with the lid open.
Open the lid of the appliance.
LED does not light up. The appliance is switched off. Switch on the appliance.
Fault in the power cord. Contact customer service.
The hotplate does not
function.
Fault in the appliance. Contact customer service.
The hotplate is damaged.
Water is owing out of the
appliance.
The appliance features overow
protection.
The condensation tank is full and
overowing.
Remove water from condensation tank.
Remove the pan and use a cloth to rub
the appliance interior dry. Ensure that no
water enters the appliance interior.
The pressure locking handle
of the appliance cannot be
opened.
Food is obstructing the
overpressure lock and the pressure
locking handle is blocked.
Proceed as described in chapter
X “Release steam manually” see
page 16. If the problem persists,
contact customer service.
Steam constantly escapes
from the steam outlet, even
though the steam pressure
function is switched on.
The valve plug is not properly
placed on the valve.
Disconnect the appliance from the power
supply and allow to cool down. Remove
the steam outlet and place the valve plug
properly on the valve.
Display screen
P
This is not an error. The steam is
released automatically.
Wait until the steam has been released
completely or release steam manually.
Display screen
OPEn
Pressure locking handle closed
(N) for a preparation programme
without steam pressure function.
Open pressure locking handle (M) to
deactivate the steam pressure function.
Display screen
CLOSE
Pressure locking handle open
(M) for a preparation programme
with steam pressure function.
Close the pressure locking handle (N)
to activate the steam pressure function.
28


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