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Troubleshooting en
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10 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
There has been a power cut.
Check whether the lighting in your kitchen or other
appliances are working.
Blender jug is not locked.
Set the rotary switch to ⁠.
1. Place the blender jug onto the main unit and rotate
in a clockwise direction until it locks into place.
2. If required, select this option:
Place the To-Go blender jug with the To-Go blade
insert onto the main unit and rotate in a clock-
wise direction until it locks into place.
Appliance has a hum-
ming sound.
The blade is blocked or stiff.
Set the rotary switch to ⁠.
Remove the blockage.
Appliance switches off
during use.
Processing quantity is too great or processing time
was too long.
Set the rotary switch to ⁠.
Reduce the processing quantity.
Allow the appliance to cool down to room temperat-
ure.
37


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