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Troubleshooting en
29
9. Close the locking levers on the left- and right-hand
hinges ⁠.
aThe locking levers are closed. The appliance door is
secured and cannot be detached.
10. Close the appliance door.
Note:Do not use the cooking compartment again until
the door panes have been correctly fitted.
20  Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING‒Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
If the appliance is defective, call Customer Service.
WARNING‒Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
by trained specialist staff.
Only use genuine spare parts when repairing the
appliance.
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
20.1 Malfunctions
Fault Cause and troubleshooting
The appliance is not working. The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
Appliance is not heating, the
colon flashes in the display and a
appears.
Demo mode is activated.
1. Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and back on again.
2. Deactivate demo mode within fiveminutes by changing the basic setting
⁠ ⁠ to .
→"Basic settings", Page19
Steam-assisted operation does
not start.
The water tank is empty.
Fill the water tank.
→"Filling the water tank", Page12
Descaling locks operations with steam-assisted cooking.
Run the descaling programme in full.
→"Descaling", Page24
The steam system is defective.
Call the after-sales service.
→"Customer Service", Page31
The time flashes in the display. There has been a power cut.
Reset the time.
→"Setting the time on the clock", Page14
The time does not appear in the
display when the appliance is
switched off.
The basic setting has been changed.
Change the basic setting for the time display.
→"Basic settings", Page19
29


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