18
Troubleshooting
Malfunctions often have simple explanations. Refer to the table
before calling the after-sales service as you may be able to
remedy the fault yourself.
Malfunction table
If a dish does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
Error messages with
“
If an error message with “ is shown in the display, press the 0
button. This cancels the error message. You may then have to
reset the time. If the error is shown again, call the after-sales
service.
You can take remedial action yourself if the following error
message is displayed.
Replacing the oven light bulb
Replace faulty oven light bulbs.
Spare bulbs can be obtained from the after-sales service or
specialist retailers. Only use these oven light bulbs.
■ For the main oven: E14, 220 - 240 V, 40 W, heat-resistant to
300 °C.
■ For the top oven: E14, 220 - 240 V, 25 W, heat-resistant to
300 °C.
: Risk of electric shock !
Disconnect the appliance from the power supply. Switch off the
circuit breaker or remove the fuse from the household fuse box.
1. Place a tea towel in the cold cooking compartment to prevent
damage.
2. Turn the glass cover anticlockwise and remove it.
3. Replace the oven light bulb with a bulb of the same type.
4. Screw on the glass cover again.
5. Remove the tea towel and switch on the circuit breaker.
Note: Use rubber gloves if the glass cover cannot be
unscrewed: Or order a special removal tool from the after-sales
service:
■ For the main oven: Order no. 613634
■ For the top oven: Order no. 621743
Glass cover
You must replace a damaged glass cover. Suitable glass
covers may be obtained from the after-sales service. Please
specify the E number and FD number of your appliance.
Problem Possible cause Note/remedy
The appliance does not work. Defective fuse Look in the fuse box and check that the circuit
breaker is in working order.
‹‹:‹‹ appears in the display.
Power cut Reset the clock.
The oven does not heat up or the type of
heating selected cannot be set.
Type of heating not recognised Make the settings again.
The oven does not heat up. A small
square lights up in the temperature dis-
play.
The oven is in demo mode. Switch off the circuit breaker in the fuse box, then
switch it back on after at least 20 seconds. Within
the next 2 minutes, press and hold the
D button
for 4 seconds until the square disappears from the
display.
“
”‰” appears on the display.
Automatic switch-off has been
activated. The oven stops heating.
Press any button.
Error message Possible cause Note/remedy
“‹‚‚
A button has been pressed for too
long.
Press all buttons individually. Check that the but-
tons are clean. If the error message remains,
please contact the after-sales service.
