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Malfunction table
Malfunctions often have simple explanations. Please refer to the
malfunction table before calling the after-sales service.
If a meal does not turn out exactly as you wanted, refer to the
Tested for you in our cooking studio section, where you will
find plenty of cooking tips and tricks.
: Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers.
Malfunction table
Cooking compart-
ment
Hot soapy water or a vinegar solution:
Clean with a dish cloth and dry with a
soft cloth.
If the oven is very dirty: Do not use oven
spray or other aggressive oven cleaners
or abrasive materials. Scouring pads,
rough sponges and pan cleaners are
also unsuitable. These items scratch the
surface. Allow the interior surfaces to
dry thoroughly.
Recess in cooking
compartment
Damp cloth:
Ensure that no water seeps through the
turntable drive into the appliance inte-
rior.
Area Cleaning agents
Wire racks Hot soapy water:
Clean using stainless steel cleaning
agent or in the dishwasher.
Door panels Glass cleaner:
Clean with a dish cloth. Do not use a
glass scraper.
Seal Hot soapy water:
Clean with a dish cloth, do not scour. Do
not use a metal or glass scraper for
cleaning.
Area Cleaning agents
Problem Possible cause Remedy/information
The appliance does not work. Faulty circuit breaker. Look in the fuse box and check that the cir-
cuit breaker for the appliance is in working
order.
Plug not plugged in. Plug in the plug.
Power cut Check whether the kitchen light works.
The appliance does not work.
@
appears in the display panel.
Childproof lock is active. Deactivate the childproof lock (see section:
Childproof lock).
:‹‹ and 0 are in the display
panel.
Power cut Reset the clock.
The microwave does not switch on. Door not fully closed. Check whether food residue or debris is
trapped in the door.
It takes longer than before for the
food to heat up in the microwave
The selected microwave power level is too
low.
Select a higher power level.
A larger amount than usual has been placed
in the appliance.
Double the amount = almost double the
cooking time.
The food was colder than usual. Stir or turn the food during cooking.
Turntable grates or grinds. Dirt or debris in the area around the turntable
drive.
Clean the rollers under the turntable and the
recess in the oven floor thoroughly.
A particular operating mode or
power level cannot be set.
The temperature, power level or combined set-
ting is not possible for this operating mode.
Choose permitted settings.
“‚ appears in the display panel.
The thermal safety switch-off function has
been activated.
Call the after-sales service.
“ƒ appears in the display panel.
The automatic safety switch-off function has
been activated.
Touch any button or turn the rotary selector.
“„ appears in the display panel.
The oven is malfunctioning. Call the after-sales service.
“… appears in the display panel.
The thermal safety switch-off function has
been activated.
Call the after-sales service.
“‚‚ appears in the display panel.
Moisture in the control panel. Allow the control panel to dry.
“‚ˆ appears in the display panel.
Rapid heating has failed. Call the after-sales service.
13


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