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Troubleshooting
In the following cases, you should stop using the appliance imme-
diately and contact customer service:
If you have accidentally vacuumed up some liquid or liquid has
entered the inside of the appliance.
If the appliance has been dropped.
In these cases, the electrical safety of the appliance can no lon-
ger be guaranteed, even if no damage is visible on the outside.
Possible fault Remedial action
The electric brush is not
working or is making unusu-
al noises
Clean the brush and remove any
foreign objects where necessary
Check whether the brush was in-
serted correctly and is locked in
place
If the problem continues, contact
customer service
The brush switches off when
the appliance is in operation
Switch off the appliance and
check the nozzle for blockages.
Remove any blockages and clean
the nozzle.
On carpets, select a lower per-
formance level and start the
cleaning process again.
If you cannot switch the nozzle
back on again, contact after-sales
service.
33


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