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39
Troubleshooting
www.bora.com
Fault Cause Remedy
Control knob display
L
The childproofing feature is activated. Switch off the childproofing feature
(see the Operation chapter).
Control knob display
/
Continuous operation (30 s) of the control
knob or control knob dirty.
Release the control knob. Clean the control
knob if necessary.
Control knob display
E
0
0
1
Error when the software is running Perform a reset (configuration menu C5)
(see Installation chapter)
Disconnect the device from the mains for at
least 1 min. and restart it.
Contact the BORA Service Team.
Control knob display
E
0
0
3
Electrical connection between touch surface
and knob ring (min. 3-5 seconds).
Remove the knob ring. Clean the knob ring.
Wipe any residual water from the touch surface.
Control knob display
E
0
1
9
Error evaluating the touch surface. Turn the knob ring to the 12 o’clock position
(0 position).
Contact the BORA Service Team.
Control knob display
E
0
2
1
Temperature too high Allow cooktop to cool.
Control knob display
E
0
6
6
Gas supply interrupted and/or no flame
detected. The gas bottle is empty.
Turn the knob ring to the 12 o’clock position
(0 position). Try to ignite it again (the gas pipe
needs a certain amount of time to fill after
installation).
Contact the BORA Service Team.
Tab. 8.1 Resolving a fault
After resolving the fault, turn the knob ring to the 12 o’clock position (0 position).
In all other cases, contact the BORA Service Team (see Warranty, technical service and spare parts chapter) and enter
the error number displayed and the device type.
39


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