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Troubleshooting
TroubleshootingTroubleshooting
Troubleshooting
Before you contact an
Before you contact an Before you contact an
Before you contact an authorized specialist
authorized specialistauthorized specialist
authorized specialist
Problem
ProblemProblem
Problem
Possible cause / What to do?
Possible cause / What to do?Possible cause / What to do?
Possible cause / What to do?
Unit does not work Power supply is disconnected.
Check the main fuse.
The control panel
does not react or
only very difficult
Child safety lock is activated.
Clean and dry the operating
surface.
Crackling noises
during cooking
Can be caused by the
cookware structure (layers of
different metals).
Ventilation noise
after switching off
Due to overheating protection
the fan continuously run for
some time.
NOTE:
NOTE:NOTE:
NOTE:
If a problem still persists after following the steps
above, contact your distributor or an authorized tech-
nician.
Error codes
Error codesError codes
Error codes
In the case of a malfunction, the hob will automatically
go into safety mode and the respective error code will
be shown:
Code
CodeCode
Code
Possible cause
Possible causePossible cause
Possible cause
E1
E1E1
E1
Fault Display and power supply board
E2
E2E2
E2
Relay failure
Disconnect the hob for a time from the mains power.
Turn the fuse off and on again. If the error code ap-
pears again, contact the customer service.
Technical Data
Technical DataTechnical Data
Technical Data
Electrical
Electrical Electrical
Electrical connection...…………………………………..
connection...…………………………………..connection...…………………………………..
connection...…………………………………..
Connection voltage: ………220-240/380-420V 2N~50Hz
Connection power: ………………………………..6000 W
Fuse protection: ……………………..….……......2 x 16 A
Dimension H x W x D / Weight…..…...………………..
Dimension H x W x D / Weight…..…...………………..Dimension H x W x D / Weight…..…...………………..
Dimension H x W x D / Weight…..…...………………..
Hob: …………………………..…...…5.5 x 58.0 x 51.0 cm
Cutout: .....................................................56.0 x 49.0 cm
Net weight: ……….……………………...…approx. 8.2 kg
The right to make technical and design modifications
during continuous product development remains
reserved.
This appliance has been tested according to all rele-
vant current CE guidelines, such as electromagnetic
compatibility and low voltage directives, and has
been constructed in accordance with the latest safety
regulations
Disposal
DisposalDisposal
Disposal
Meaning of the “Dustbin” Symbol
Meaning of the “Dustbin” SymbolMeaning of the “Dustbin” Symbol
Meaning of the “Dustbin” Symbol
Protect our environment; do not dispose of electrical
equipment in the domestic waste.
Please return any electrical equipment that you will
no longer use to the collection points provided for
their disposal.
This helps avoid the potential effects of incorrect
disposal on the environment and human health.
This will contribute to the recycling and other forms of
reutilization of electrical and electronic equipment.
Information concerning where these can be disposed
of can be obtained from your local authority.
WARNING:
WARNING:WARNING:
WARNING:
Remove or disable any existing snap and bolt locks,
if you take the unit out of operation or dispose it.
11


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