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22
Problem Possible cause Remedy
The glass is held
upright when
dispensing.
Tilt the glass
when dispensing
so that the beer
is able to run
down the side of
the glass.
Too much foam
is produced while
dispensing.
The CO2 pressure
in the keg is too
high.
Turn the pressure
regulator slightly
counter-clockwise.
Not enough foam
is produced while
dispensing.
The CO2 pressure
in the keg is too
low.
Turn the pressure
regulator slightly
clockwise.
The beer is too
cold.
Allow the keg
to stand in
the dispenser
for while. The
temperature is
then corrected by
the unit.
There are grease,
washing-up liquid
or residues in the
glass.
Wash the glass
thoroughly and
subsequently
rinse with cold
water.
The glass is too
warm.
Rinse the glass
with cold water.
The glass is dry. Rinse the glass
with cold water.
The beer turns
cloudy.
The beer is too
cold.
Allow the keg
to stand in
the dispenser
for while. The
temperature is
then corrected by
the unit.
The beer tube is
not clean.
Clean the
dispensing unit.
The beer was
incorrectly shock-
chilled prior to
using the beer
dispenser.
Use a correctly
chilled keg.
The beer is too
warm.
The keg was
not chilled long
enough.
Chill the keg
longer.
Problem Possible cause Remedy
The vents
are covered.
Insuffi cient
space next to
and behind the
dispenser.
Uncover the
vents. Position the
dispenser so that
there is minimum
10 cm space on
all sides.
The beer tastes
at.
The CO2 pressure
is too low.
Turn the pressure
regulator slightly
clockwise.
The best before
date has expired.
Use a new keg.
The keg has been
tapped too long.
Use a new keg.
The beer runs too
slowly out of the
beer tap.
The CO2
cartridge is
empty.
Change the CO2
cartridge.
The CO2 pressure
in the keg is too
low.
Turn the pressure
regulator slightly
clockwise.
The beer does
not fl ow freely out
of the tube.
Open the beer
tap fully.
The cooling
chamber is
covered with frost
(slight frost is
normal).
The dispenser
is standing
in a moist
environment.
Place the
dispenser in a dry
environment.
The ambient
temperature is
too low.
Place the
dispenser
in a warm
environment.
The dispenser
does not close.
The dispensing
unit is not
correctly installed
and protrudes
from the
dispenser.
Install the
dispensing unit
correctly.
It is diffi cult
to install the
dispensing unit on
the keg.
The keg tap was
not moistened
prior to tapping.
Wet the keg tap
with cold water.
ENGLISH
18


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