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CONNOISSEUR 825
Overtemp Error — This indicates that the motor is overheating� The blender
has been disabled until the unit cools to operating temperatures� If the
blender does not work after 20 minutes or more of cooling time, please
call your Blendtec Service Agent
Overload Error — This indicates an overload on the motor�
1� Clear the error message by pressing any button or turning the blender off and
on again�
2� Remove the jar, and run the blender to determine whether the issue relates to
the jar or the motor�
3� With the jar removed, check for blockage in or around the socket on the motor
base and the blade assembly on the jar�
4� Place the jar securely on the motor base, and touch to pulse the blade through
the mixture�
5� Ensure the jar is not loaded with excessively hard or thick ingredients�
If overload condition re-occurs, contact your Blendtec service agent�
A “Watchdog Timeout” error indicates a disruption in the normal operation of
the electronic blender controls� This is an uncommon error message, which is
usually caused by incoming power fluctuations or spikes� This error message is
cleared by turning off the blender for 10 seconds (using the switch), then turning
back on� If this error is displayed immediately on start-up, or if it occurs regularly
during normal use contact your Blendtec service center for assistance
CHEF 775
Overtemp Error — This indicates that the motor is overheating� The blender has been
disabled until the unit cools to operating temperatures� If the icon does not disappear
after 20 minutes or more of cooling time, please call your Blendtec Service Agent
Touch Error — This indicates that more than one touch sensor on the blender has
been touched� To avoid this message, touch the center of the desired button�
If this icon remains on when no one is touching the touch area, unplug and re-plug
in the blender� If the problem persists please contact your Blendtec Service Agent�
Overload Error — This indicates an overload on the motor�
1� Clear the error message by pressing any button or turning the blender off and
on again�
2� Remove the jar, and run the blender to determine whether the issue relates to
the jar or the motor�
3� With the jar removed, check for blockage in or around the socket on the motor
base and the blade assembly on the jar�
4� Place the jar securely on the motor base, and touch to pulse the blade through
the mixture�
5� Ensure the jar is not loaded with excessively hard or thick ingredients�
If overload condition re-occurs, contact your Blendtec service agent�
Reset Errors — If this message appears on the LED information center it indicates
there has been an error� There are error messages from E-01 through E-06� If any of
these errors appear, press the cancel/exit button to clear the message� If the error
message reappears please contact your Blendtec Service Agent�
EZ 600/Chef 600™
Overtemp Error — This indicates that the motor is overheating� The blender
has been disabled until the unit cools to operating temperatures� If the
blender does not work after 20 minutes or more of cooling time, please
call your Blendtec Service Agent
Overload Error — This indicates an overload on the motor�
1� Clear the error message by pressing any button or turning the blender off and
on again�
2� Remove the jar, and run the blender to determine whether the issue relates to
the jar or the motor�
3� With the jar removed, check for blockage in or around the socket on the motor
base and the blade assembly on the jar�
4� Place the jar securely on the motor base, and touch to pulse the blade
through the mixture�
5� Ensure the jar is not loaded with excessively hard or thick ingredients�
If overload condition re-occurs, contact your Blendtec service agent�
6.3 NOISE LEVEL CHANGES
If the blender noise level has increased from original levels, determine whether
the sound is coming from the blender motor or jar�
1Blender Motor: Remove the jar from the motor base and run the motor� If it is
excessively noisy, contact your Blendtec service center for evaluation�
2� Jar: After checking the motor, place the jar back on the motor with about 16 oz
(475 ml) of water� Run the motor for a few seconds using the pulse button� (If
you have more than one jar, test a different jar to determine whether the sound
is different) If a jar is excessively noisy or if the blade assembly seems loose or
sounds “gravelly” when turned by hand, contact your Blendtec service center
6.4 NOT BLENDING OR UNSATISFACTORY BLENDED TEXTURE
If the your blender has stopped blending or if the blended texture of product is
lumpy or uneven, do the following:
1Ensure the mixture is not cavitating during the cycle� Cavitation is a condition in
which an air pocket forms within the drink mix because the mix is too cold or
too solid� The blender blade then spins freely in this cavity� This problem can be
corrected by increasing the mix temperature by either reducing ice, increasing
liquid and/or ensuring that the frozen ingredients used in the recipe are never
colder than 10 °F (-12 °C)�
2� If the recipe is mixing well but has not had enough time for complete blending,
increase cycle time� Try a longer cycle or touch and hold the Pulse button for
the required extra blending time�
3� Make sure the jar is fully seated on the blender base
4� Check if the blade is firmly affixed to the drive shaft� Hold the drive shaft in one
hand and try to spin the blade with the other hand� If the blade turns without
turning the drive shaft, contact your Blendtec customer service agent
5� TRIED EVERYTHING? If none of the preceding suggestions work, contact your
Blendtec service agent for further assistance�
16


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