Manual Black-Berry 6220 (page 263 of 309) (English)

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Troubleshooting

Handheld User Guide 263

Battery

What should I do if my battery is depleting quickly?

There are several reasons why your battery might deplete quickly. To help extend battery life,

follow these suggestions:

• Limit your use of the backlighting feature.

• Enable the handheld Auto On/Off feature to conserve the handheld battery at night or on

weekends. Refer to "Setting the Auto On/Off feature" on page 246 for more information.

• If you send the same email message to more than one person, use multiple recipients in one

message instead of transmitting the same message more than once. Refer to "To send a

message to several contacts at one time" on page 46 for more information.

• Turn off the handheld radio when you do not need to send or receive messages, place phone

calls, or browse web pages, or when you are in an area without wireless coverage for an

extended period of time.

What should I do if my handheld does not turn on?

Recharge your handheld battery. Refer to the

Getting Started Guide

for more information on using

and charging the battery.

If your handheld does not turn on after you recharge the battery, reset the handheld. Refer to

"Maintenance" on page 264 for more information on resetting the handheld.

Calendar

I am using wireless calendar synchronization and I deleted a meeting request from

my handheld. Now the appointment is not on my handheld or in my desktop

Calendar. Why are meeting requests being deleted from my handheld and desktop

calendars?

If you do not respond to a meeting request (either on your handheld or on your desktop) and you

delete the meeting request from the handheld's Messages screen, the appointment is deleted

and removed from both your handheld and desktop calendars. To avoid inadvertently missing a

meeting, always respond to meeting requests either on your desktop or from the handheld.

Integration with

enterprise email

account

If you have integrated your handheld with an enterprise email account,

set filter rules in the desktop software Redirector Settings tool to specify

which email messages should be forwarded to your handheld. Refer to

the

Redirector Settings Online Help

for more information.

Integration with

new or ISP email

account

If you have integrated your handheld with a new or ISP email account, set

filter rules in the BlackBerry Web Client to specify which email messages

should be forwarded to your handheld. Refer to the

BlackBerry Web Client

Online Help

for more information

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Black-Berry 6220 Manual

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