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Maintenance
6006113_a – 01.06.2022
6. Maintenance
6.1 Safety instructions for maintenance
DWARNING!
Danger through a disregard of the maintenance
instructions!
This chapter contains important information for the safe
maintenance of the device.
Read through this chapter carefully before carrying out
maintenance work on the device.
Follow the safety instructions.
Carry out the maintenance work as described.
yRepairs only by qualified specialist personnel.
D“1.2 Authorised target groups” (page 4).
yElectrical work must only be undertaken by qualified
electricians.
D“1.2 Authorised target groups” (page 4).
yMaintenance only by authorised users.
D“1.2 Authorised target groups” (page 4).
yNo maintenance work permitted by children under
8 years old and persons who would not be able to
properly assess the hazards associated with handling the
device.
yAfter use, the hob and other parts that could be touched
may still be hot. There is a risk of burning.
yNever open the fan housing.
6.2 Fault rectification
Possible faults are described below:
Description of the fault.
yPossible cause.
Remedy.
Control panel does not react after being touched several times.
yThe hob is locked.
Unlock the hob.
D“4.4.4 Locking function” (page 18).
yThe control panel is soiled.
Clean the control panel.
D“5. Cleaning” (page 27).
yThe device software requires a restart.
Interrupt the power supply for approx. 10 seconds.
The device does not work.
yNo power supply.
Check that the device is connected to the power
supply.
Switch the electricity supply on.
yThe breaker may have been tripped or is defective.
Check to see if the breaker has tripped.
If you use electric circuit breakers, turn the circuit
breaker on again.
For other types of fuse, consult a qualified electrician.
yThe device is not switched on.
Check all power levels.
D“4.4 Operation of the hob (page 16).
yThe device is connected to a window contact switch and
the window is closed.
Open the window.
A cooking zone or the entire hob switches off.
yThe circuit breaker has tripped.
Make sure that all cooking zones are switched off.
Ensure that empty cookware is not used.
Ensure that the device can cool down sufficiently
(e.g. inspect air outlet in the lower cabinet).
Breaks, fissures or cracks in the glass of the hob.
yFalling of hard or sharp objects.
Turn off the device.
Secure the device to prevent further use (e.g. by
disconnecting the power supply).
Please consult your dealer or customer services.
Odours occur during operation.
yThe filter filling is used up.
Change the filter filling.
Observe the extractor hood instructions.
The smoke can settle on furniture, the fronts of kitchen units and
the ceiling.
ySmoke development by heating cooking oils and cooking
fats to too high a temperature.
Note the smoke point of the cooking oil or fat you
are using. You can obtain this information from the
respective manufacturer.
Poor device performance.
yIntake grate or separator insert are blocked.
Clean the device parts.
D“5.2 Cleaning procedures (page 27).
yThe recirculated air filter is clogged.
Replace the filter filling of the recirculated air filter.
Observe the extractor hood instructions.
yThe exhaust pipe was not properly connected or installed.
Please consult your dealer or customer services.
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